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    Discussions
    • Buying & SellingChevronRightIcon
    • SellingChevronRightIcon
    My Seller incoming feedback count is going up, but the new feedback can't be seen. About 4 days now
                     

    People have been leaving positive feedback for me - but the only way I know that is by the "count" going up.  The feedback itself hasn't changed in about 4 days.  Why is the new feedback invisible??

    jumcg2218
    jumcg2218
    446View listings
    Posted 10 months ago·Last reply 10 months ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    richard1rst

    richard1rst

    ·10 months ago
    53683View listings

    eBay isa now automatically leaving generic positivefeeedback anytie a buyer does not.

     

    Look on your fewedback page:

     

    auto FB.jpg

     

    Note the check box to show auto FB. The FB showing is what it will generally say. Note that the buyer's name and the item do not show. Makes it a guessing game.

                                           
    eburtonlab

    eburtonlab

    ·10 months ago
    5545View listings

    @jumcg2218 

     

    If the feedback is automated feedback it is being left by eBay, not your buyers. To see automated feedback you must do two things: check the box on your feedback page to view "automated feedback" and choose to sort by "most recent" rather than "most relevant".

                                           
    jumcg2218

    jumcg2218

    OP10 months ago
    446View listings

    My setting is already "most recent" - it always has been.  I haven't changed anything.  Up until 4 days ago, when my count was 304, I could see all feedback as it was posted.  Since then, my count has gone up to 310 today, but the last posted feedback was back on the 304 posting.  To my knowledge, Ebay itself has never posted feedback on my account.

                                           
    albertabrightalberta

    albertabrightalberta

    ·10 months ago
    I can explain it to you but I can't understand it for you.104View listings

    @jumcg2218 wrote:

    My setting is already "most recent" - it always has been.  I haven't changed anything.  Up until 4 days ago, when my count was 304, I could see all feedback as it was posted.  Since then, my count has gone up to 310 today, but the last posted feedback was back on the 304 posting.  To my knowledge, Ebay itself has never posted feedback on my account.


    The default is "most relevant." 

     

    This is the default: 

    albertabrightalberta_0-1760581775667.png

     

     

    If you sort by "most recent" and have the "show automated feedback" checked, your newest auto feedbacks are shown: 

    albertabrightalberta_1-1760581871684.png

     

     

                                           
                                                                                     
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