My First Item Not Received or Maybe Not? | Selling

12345jamesstamps · 2025-03-24T16:01:55.472000Z

I might have my very first buyer in years who did not received their item.There is no tracking...just a standard envelope to Miami.Just the you know kind of email to don't want to read before having coffee in the morning:"Hello, Just wanted to let you know that I have not posted feedback because your parcel has not arrived."I don't get it...mailed Feb 26th...and now I get the email March 22d? Item not received.It only takes 4-5 days to receive a standard letter usually...why the long wait to contact me?So, very unusual : "estimated delivery date shown to buyer"...there is none on this sale...Why?Why some items have a delivery date and others don't? I don't get that. Of course I responded, "please open an eBay claim for a refund...it's my first item lost in years and eBay likes to see refunds to buyers and keeps track of refunds(A little lie?)." I also mention to buyer they had given feedback to a seller:"Seller promptly issued full refund after item lost in transit."It is an apartment in a nice complex in Miami...I had to google the address.Two days have past without a response from the buyer and I responded to buyer immediately when I got their email. I didn't block them...waiting for an email or something. Nothing!Should I just give a refund?

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