miscategorized | Selling | eBay Community

g.g.1115 · 2023-10-04T22:02:05.045000Z

I have sold hundreds of items on Ebay...then all of a sudden I get a note from a frustrated customer saying she received an email from Ebay apologizing... but they could not authenticate the item she purchased from me. Message read: "The item was miscategorized in your listing and is therefore ineligible for the Ebay Authenticity Guarantee. **bleep** is this? I have had no luck getting a human on the phone at Ebay to even tell me what I did wrong. and if they can't authenticate it...why did they send it to the customer, collect their fees and wash their hands of any responsibility. I have no idea even what I did that miscategorized the item. Its a baseball card for god sake. Sooooooooo frustrated.... I'm looking to cancel my account!!!! Any help would be greatly appreciated.

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