Managed to switch a buyer's item by accident (for the first time) | Selling

sin-n-dex · 2024-10-02T23:04:59.746000Z

So I had auctions on the weekend, and a buyer won two lots. I shipped a couple of days ago and he got them today. He sends me a picture of the lot he received, not what he bought. The good news is, the thing I sent instead never sold, so no problem with him keeping it, no one will be disappointed. He thanked me for the bonus. I'm sending his proper item in the next round of shipments. Thankfully I have a nice buyer. It was nice he provided a picture of what he got instead, no doubt that was something I was auctioning last week, just very very glad it hadn't sold! I did figure out how I made the mistake and will be more careful packing orders. C.

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Managed to switch a buyer's item by accident (for the first time) | Selling | eBay Community