Lost our top seller rating because ... | Selling

a-lotta-stuff · 2023-02-26T16:02:55.344000Z

Just found out we lost our top seller rating - Great googly moogly, oh say it ain't so - not because we did anybody wrong, like shipping stuff late or not at all. Or shipping some socks instead of the boots, a spoon instead of a fork, no rocks in a box ... No cases in years, or listings pulled down, no complicates that we know of, even the 'as described' star is 5/5. Over the last year fifty four feedbacks were left and fifty one of them left stars and again, as described is 5/5. Nothing like that, we just did sell enough. It seems if we had just sold one more item in the last twelve months we would still be a 'top rated seller' - We have taken in enough money - three times more then what they demand - to make them happy, but in too few sales it seems. "Funny' thing, we did 'sell' more the the demanded 100 items ... but it seems ebay doesn't count the fourteen auctions that were never paid for .... Don't get me started on how managed payments should go both ways - So to be considered a 'top rated seller' the amount of items sold is counted as just as important as how you treat/deal with 'your' buyer [remember, they are buying from you on ebay, not from ebay] So I could give all of our buyers a five dollar discount on their items and because we were 'only' paid for 99 of the 112 things 'won' -- 'above standard' We don't think we didn't sell enough, we think people didn't buy enough. So it's all those look but don't buy people's fault. AND how come this thing keeps finding html in our posting, all written in the 'body' box.

Discussions

Lost our top seller rating because ... | Selling | eBay Community