Live chat option not available

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Trying to chat with eBay re: scammer emailing me. There was a page with Live Chat option; I reached an agent who said they were having "technical issues," and to try again. Now, I can not get back to the "Chat with Us" option, even following the exact navigation instructions I've been given -- Customer Service>Contact Us>Choose a Subject>Selling>Choose Topic, etc. There is then NO "Need More Help?" option.

Not sure how I was able to get to a page with Live Chat option once, now it is nowhere. Please help!

erikmansourian

1 View listings

Posted 4 years ago·Last reply 3 years ago

5 comments

kh-leslie

·3 years ago

0 View listings

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

hartungcards

·4 years ago

978 View listings

Well, the good news is they're going to send you a copy of your chat transcript so you can relive all the highlights of the chat you had.

anneleoline

·3 years ago

17 View listings

I CANNOT UNDERSTAND THIS AT ALL. I am new to Ebat and chatted with an agent only today Jan. 21 2003 Now I can't find out how to get him back. It keeps saying Complete your listing but I can't see what I have missed.

anneleoline

·3 years ago

17 View listings

Sorry, I meant January 21st 2023

bamorris

·3 years ago

4509 View listings

You're going to have better luck creating a new post rather than resurrecting someone elses similar post.

We were all new once. Post a new message about your troubles. Try to include a screenshot or accurately describe your issue in text and you'll have better luck.