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    Discussions
    • Buying & SellingChevronRightIcon
    • SellingChevronRightIcon
    lift the restriction from my account

    Pleaas, It's enough punishment that ebay has being holding to their own ground since january 2023 until Now ( 7 months been  )  where and both sides are losing money !!

    It's not  worth at all for restriction of  listing on my  account  and  for what ??  a very stupid reason .

    I have  items  and pruducts that needs to be listed since January 2023 worth 10k of  dollars .

    I need asap intervetion from the ebay  community  to solve  and  to resolve the issue , thanks

    para3174
    para3174
    227View listings
    Posted 3 years ago · Edited 3 years ago·Last reply 3 years ago
                                           
             
    17 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    az93

    az93

    ·3 years ago
    12940View listings

    I see an active account with items for sale and items sold as far back as april.

                                           
    mam98031

    mam98031

    ·3 years ago
    Owner / Operator19676View listings
    @az93 wrote:

    I see an active account with items for sale and items sold as far back as april.

    @az93 

     

    That doesn't mean a seller isn't being sanctioned in some way.  There are several ways Ebay can sanction a seller and they still can sell.

     

    Hold their money.

    Reduced selling limits.

    Reduced number of active listings.

    Penalty fees.

    Etc.

     

    None of which you can tell by looking at a Seller's account.

                                           
    jerseyboymusic

    jerseyboymusic

    ·3 years ago
    256View listings

    @para3174 you have the following on your "About" page on Ebay:

     

    "ebay do not care about anyone ...15 years in business with them and they are punishing me from selling due to being a bad seller."

     

    You have active listings and sold stuff in the last several months, so what is the restriction?

                                           
    mam98031

    mam98031

    ·3 years ago
    Owner / Operator19676View listings
    @jerseyboymusic wrote:

    @para3174 you have the following on your "About" page on Ebay:

     

    "ebay do not care about anyone ...15 years in business with them and they are punishing me from selling due to being a bad seller."

     

    You have active listings and sold stuff in the last several months, so what is the restriction?

    @para3174 

     

    That statement is in and of itself a breach of the rules.  You aren't allowed to say something like that on your store or on your listings.  You need to remember, they OWN the site in which you are tearing down verbally.  And that makes you look HORRIBLE to potential buyers.

                                           
    para3174

    para3174

    OP3 years ago
    227View listings

    restricting my account  from adding or listing more items

                                           
    lakefor94

    lakefor94

    ·3 years ago
    112View listings

    At this point, be glad you still have an active account. EBay told you why your account was sanctioned. A seller has to act upon those reasons to correct past mistakes in order to grow their selling privledge. 

    Sounds like eBay is allowing you that chance.

                                           
    clemowbooks

    clemowbooks

    ·3 years ago
    34View listings

    Did you return to selling after a gap of months or years?
    That would put you in the same category as New Sellers, who have Restrictions on the number and value of the items they list until they meet stated criteria.

    Until you've been selling for 90 days and sold 25 items your payments will be held until tracking shows delivered, or in 21 days if there's no tracking. They can hold the payment for the full 21 days if you're selling in a high risk category. 

    You have apparently sold 14 items in the past 90 days.

     

     

     

                                           
    slati_2013

    slati_2013

    ·3 years ago
    0View listings

    Hmmmm. Insulting eBay is not the way to go about this. Your tens of thousands of items to be listed is just a drop in the bucket for eBay. 

                                           
    heckofagame

    heckofagame

    ·3 years ago
    13311View listings

    Might want to jump on that to avoid another restriction. Just saying.

                                           
    mam98031

    mam98031

    ·3 years ago
    Owner / Operator19676View listings
    @heckofagame wrote:

    Might want to jump on that to avoid another restriction. Just saying.

    What?  What kind of restriction could they get for not participating in a thread they created?  I don't understand the statement.

                                           
    monster-deals

    monster-deals

    ·3 years ago
    56564View listings

    Looks like your account is active.

                                           
    janet9988

    janet9988

    ·3 years ago
    127View listings

    You have items listed and are selling items.

                                           
    mam98031

    mam98031

    ·3 years ago
    Owner / Operator19676View listings

    @para3174 

     

    We are all members of Ebay and do not have the authority to help you.  But we may be able to give you some advice on how to proceed that may help.  However first we have to know why your account is in trouble.  There are many reasons why this can happen.  Please post the email you got from Ebay notifying you of the sanctions.  Make sure you black out any personal information and we can go from there.

     

     

     

     

    I would suggest that you contact Ebay for Business on Facebook or Twitter for the better trained CSRs.

    Here are your options for contacting Ebay Customer Service.

    https://twitter.com/askebay?lang=en

    https://www.facebook.com/eBayForBusiness/


    If when you use the link below you can only get to the Automated Assistant, type AGENT in the box and hit enter. You will then get more options.

    https://www.ebay.com/help/contact_us?id=4002&st=10

    For the Payment Team
    https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&redirectedFrom=4155

                                           
    kensgiftshop

    kensgiftshop

    ·3 years ago
    389View listings

    5 months ago, you wanted to close your account.

    Why was your account suspended?

                                           
    evry1nositswindy

    evry1nositswindy

    ·3 years ago
    3426View listings

    We can't help with your account, but if it is a problem with returns, they roll off after one year.  What is the problem with your seller dashboard?

     

    https://sellerstandards.ebay.com/dashboard

                                           
    ckimodog

    ckimodog

    ·3 years ago
    9204View listings

    @para3174 

    Unfortunately no one here can help you, intervention or other wise.  It's eBay's decision if they want to re activate your account or not.  Evidently they felt it needed to be restricted for one reason or another.  I don't know, I'm not one who made the decision.  What you can do is contact eBay thru Facebook:

     

    https://www.facebook.com/ebayForBusiness/

     

    These are US CS agents who may better serve your situation and get you back to selling.  Tap into that link and tell them your issue at hand with your account and see if they can help you.  

     

    Best of luck for a positive outcome. 

                                           
    bonjourami

    bonjourami

    ·3 years ago
    2513View listings

    Nobody here can help you get your account back, why would you think that?

                                           
                                                                                     
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