Just got a neg because eBay's tracking doesn't update properly. | Selling

trtcollectibles · 2024-06-05T12:04:03.255000Z

Have an international order in transit. Still within the delivery timeframe for arrival. Buyer leaves neg saying they've waited weeks for it even though it is still in transit within stated arrival estimates. Ebay's tracking info shows shipping just straight up stopped 10 days ago. I look up the tracking number via USPS and other tracking sites and they all show updated info as of this morning. Item is on the way to their area. Not eBay though. Still showing the same incorrect info from two weeks ago. So their crappy tracking feed is giving misinformation to buyers making them think their item is in limbo somewhere. I thought this bug was resolved? Anyone else having issues like this?

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Just got a neg because eBay's tracking doesn't update properly. | Selling | eBay Community