It's time eBay changed its refund policies to combat fraud.
It's way past time eBay changed its policies concerning how it handles INAD and bogus returns. They've put a lot of effort behind identifying Top Rated Sellers. If a seller is top rated, they should have the benefit of the doubt with complaints. Afterall, eBay's customers are the sellers. Buyers are the sellers' customers. Quit paying fraudsters for grossly apparent fraud.
128 comments
jasoheat_0
·1 year agonot going to change any time soon , ebay cant afford to lose any more buyers ... its simple sad math ... no real growth for years on this platform , returns suck especially when they go against your metrics , when hardly any buyers use feedback anymore
good luck
isaiah53-57
·1 year ago@lilyswan2 wrote:
"amazon and other sites ban people though for too many returns. do you know if ebay does too?"
Response from Volunteer:
"If sellers report the buyers for abuse of the claims process. That can speed things up."
DO NOT - I repeat DO NOT believe everything you read - And here on these boards, don't believe a huge portion of it. I see the response above posted here liberally - We dealt with a thieving buyer reported untold times with a years worth of false positive feedback for the same type of crime they committed against us, yet there they were even months after our loss, stealing with impunity on an unmitigated crime spree. Our experience with reporting buyers tells us its an exercise in futility - My guess is this site needs buyers so bad the boardroom would rather cut off digits rather than lose a buyer, regardless of quality...
One of the biggest issues with their money back guarantee? - Since they side with buyers very close to 100% of the time, and put little to no effort into investigating these cases, the criminals here are NEVER found out to be criminals - That allows them to just keep being criminals over and over and over again right? ESPECIALLY if reporting them is absolutely useless as per our experience...
a_happyhoarder
·1 year ago"eBay's customers are the sellers. Buyers are the sellers' customers."
EXCELLENT POINT!
mam98031
·1 year ago@a_happyhoarder
It's both. Sellers will not sell here unless there are buyer. There would be no need for it. Both sides of the transaction are critical to the success of Ebay and its sellers.
While the fees for selling on the site are taken from the Sellers, the seller charge the buyer for those fees in the price of the products they sell.
If you think Ebay can survive with only sellers, you should think about that a bit more. If sellers can't sell their stuff, they will go elsewhere.
a_happyhoarder
·1 year agoI was quoting the OP.
mam98031
·1 year agoYes, I'm aware. You also said it was an excellent point. There for I provided you with a little more information for your consideration.
jerseyboymusic
·1 year agoAnother thread where OP does not return and everyone is fighting amongst themselves
irishmichael4585
OP1 year agoWrong answer. I've been back and commented frequently.
mam98031
·1 year agoSometimes they don't come back because of all the bickering.
whiteyswrecking
·1 year agoWhy would they stop fraud, IT MAKES THEM MONEY!!
mam98031
·1 year ago@whiteyswrecking
Please expand on that. How does it "make them money"? Please don't hold back the details. Just be honest, from your point of view, how does this happen?
vintagecraze50
·1 year agoFraud cost me, you, ebay amazon, walmart, tick tok the clock, fact book, and all the rest A LOT OF MONEY.
whiteyswrecking
·1 year agoIf it didn't make them money off the FRAUD they would have a problem with it and they would stop it..
OH, so when eBay sides with Bad buyers which is 99.8% of the time who keeps their money, EBAY keeps theirs, and gives all yours back sometimes with a $20 dispute fee which they do nothing to help you out. !
vintagecraze50
·1 year agoYou are talking about situations where ebay cannot be the judge of whether someone scammed someone or not. They cannot see what the sellers sent, nor do they have any control over what happens in a credit card dispute. They encourage sellers to do all they can to AVOID these credit card disputes by telling the customer to return for refund. STILL, if someone wants to scam with a credit card, THEY CAN, without a doubt. That is the way those credit card disputes are. They charge ebay 20 dollars, and you pay that for the dispute process if you choose to dispute them only if you do not win the dispute.
mam98031
·1 year agoThe $20 dispute fee ONLY applies when a seller loses a Chargeback that they tried to fight. Ebay has NO CONTROL over the outcome of a Chargeback. That is all in the hands of the Credit card companies.
"OH, so when eBay sides with Bad buyers which is 99.8% of the time who keeps their money,..." If you are talking about regular Return Requests, it would be the BUYERs that "keep their money", not Ebay.
Most sellers with any amount of experience knows to resolve an INAD and don't allow Ebay to step in. So most times the buyer gets refunded, the seller gets the item back and the seller gets their FVFs refunded. Not a winning formula for Ebay.
Not sure why you are confronting me on this, but if you have other concerns, I'm happy to have a CIVIL discussion with you.
animal-house-8
·1 year agoI have been saving all the bricks I get back to make a patio.
vintagecraze50
·1 year agoVery constructive.
whatmorefabric
·1 year agoEbay takes Credit Cards. It has an contract with CC processors and banks and abides by the ACH guidelines.
They must take returns for INAD and any other legitimate reason according to that agreement.
This has nothing to do with Ebay and their policies.
vintagecraze50
·1 year agoThat’s the elephant in the room. Credit Card chargeback Fraud. As long as you refund you ACCEPT RETURNS AND REFUND THE customers the elephant will not squash you. CUSTOMER can say anything they want including an elephant came into their home and squashed their package and you must refund them.
mam98031
·1 year ago@whatmorefabric
The ACH doesn't control how Chargebacks are processed. That is Consumer Protection laws that have not been updated in decades. It doesn't take into consideration today's world we live in. It allows CCCs to rule to give the buyer a refund and NOT require them to return the product.
The ONLY way to get that fixed is the political process. Starting locally and working up to the Congress to update the laws.
irishmichael4585
OP1 year agoWrong. They have to take returns for legitimate INAD and that requires the buyer to prove INAD. EBay simply does not want to get involved and the fraudsters know that.
mam98031
·1 year agoNo it doesn't. IDK where you are getting that from. The buyer selects a reason for filing the INAD. If they select it was damaged then they have to supply a picture.
What kind of proof do you feel a buyer has to provide when filing an INAD @irishmichael4585 ?
chevymontecarlo88
·1 year agoYou are correct that Ebay does put a lot of effort to establish Top Rated Sellers and most (not all of course) do comply within the Ebay guidelines. Obviously TRL does not guarantee the seller but that does not mean it should be disregarded all together. Sellers that are in good standing and have decent sales (amount of sales) to back it up should have some better type of protection than the pop up seller from Pakistan. IMHO
Long story short.. Yes most would agree that there should be something more Ebay could do but the question is always is how would they be able to. Those who are shooting down your post are missing the point.
vintagecraze50
·1 year agoWell, the buyers who do habitual returns, multiple cancellations of bids, return items 600 days after they buy them in bulk, and try to force partial refunds from sellers ARE NOT NEEDED ON HERE. UNLESS, ebay calculates all it’s revenue from every customer including the one’s that do not produce any income for them.
chevymontecarlo88
·1 year agoI think most would agree with you on that. There are many buyers that abuse the system and it is apparent to most. I don't know if it is at a point where Ebay will find it necessary to rock the boat with any major changes. Yes the buyers are what drives it but if the sellers start to leave, nothing will most likely change. IMHO
mam98031
·1 year ago@chevymontecarlo88
"...Ebay does put a lot of effort to establish Top Rated Sellers ..." They created the program, policy pages and the software to evaluate the sellers. They did that years ago and now only update it as things change.
"Yes most would agree that there should be something more Ebay could do but the question is always is how would they be able to." I absolutely agree with this. I'm not sure what they would do to accomplish this, but I would love to see some movement in this direction.
luckythewinner
·1 year agoTop rated does not mean "honest", it just means resolving cases and shipping quickly.
All a scam sellers would have to do is sell 100 items for $10 each over 90 days, and then he would be free to rip off as many buyers as he wants.
No thanks.
irishmichael4585
OP1 year agoRight now they don't even have to do that. At least come up with some type of filter to make it harder for fraud.
vintagecraze50
·1 year agoThey ask the buyer to submit a picture, that is a filter of sorts. But not always reliable as they can put whatever they want in that picture. However, as a filter is can discourage some from even going that far.
farmalljr
·2 years agoeBay has not cared about the seller for a LONG time. Sellers are a dime a dozen, literally. When one leaves, two more take their place. There is never a shortage of sellers or the junk they all sell. There IS a shortage of buyers.
Lets remember something as well. As many bad buyers as one may think there is here, there is also a number of bad sellers. Sellers who lie about the items they list. Sellers that do a poor job of shipping. Sellers that think NOTHING is their responsibility beyond tossing the item in a poor package and having the carrier pick it up. Those sellers are/can be top rated. Sellers aren't all "victims" here. There are plenty of sellers that should be eliminated for poor performance. Some of them may even frequent these boards. There are always two sides to a story and then there is the truth of the matter. Far too many sellers here think they do no wrong, and as a seller and a buyer, I know that's not the case.
Personally, I have run into far too many bad sellers over the last few years. I think the solution isn't giving the sellers more protection. I think the solution is cleaning up the users. Eliminate the bad buyers and the bad sellers. You clean all of that up, 99% of the problems go away. Until then, a seller has to learn how to navigate this platform. A seller needs to understand their duties and what protections they can use to protect themselves. It's no one's fault but their own if they keep getting taken advantage of.
fbusoni
·1 year agoCould not agree more (although I think 99% may be optimistic).
But when eBay decides to tighten up, sellers come here to cry about how unfair eBay is.
To quote you: eBay has not cared about the seller for a LONG time.
Reminds me of tending to my kids as toddlers, and then as teens.
vintagecraze50
·1 year agoMaybe they should sent out pacifier to all these folks. Just saying. LOL!
jerseyboymusic
·2 years agoThe way I read @irishmichael4585 OP is also saying Ebay needs to change policies from making the seller refund a return when the item sent back is not the same thing sent out or something different (or altered by the buyer) and the buyer gets a full refund.
Like a sealed record is sent, but the buyer opened it and returned it... or the famous "buyer returned a box of rocks" - with which I agree, but Ebay no longer has the ability or desire to change current policies, AFAIC
chevymontecarlo88
·2 years agoI would agree with you on the OP point they are trying to make. One would think there would be some room for improvements on this and frankly many other P&P.
fbusoni
·1 year agoThat's a good idea in principle, but it would require that eBay mediate between seller and buyer and make judgments.
And that is not where eBay is going.
In fact, eBay appears to be speeding in the polar opposite direction.
The example you describe above is extremely rare. It's not happened to me in 25 years, and I have sold hundreds of brand new LPs.
But if it should happen -- eBay calculates, correctly in my view, that you as a seller should be making sufficient profit that you can afford a loss like that once in a blue moon.
mam98031
·1 year agoDo you realize how expensive that would be for Ebay to do???? Who is going to pay for such a process? They would have to increase seller fees, which in turn causes prices to rise on the site for buyers.
fbusoni
·2 years agoAs others have stated, Top Rated is not terribly meaningful.
If your listings offer 24 hour shipping and free returns, these listings are designated Top Rated Plus and do come with certain protections -- or at least they used to, before eBay fired human beings and replaced them with AI.
(My understanding is that eBay is reversing course on this after a lot of outcry -- can anyone confirm?)
In any event, I offer both 24 hour shipping and free returns on all my listings and do not experience INADs.
In fact, I've had at handful of return requests -- they were approved, a prepaid mailing label was sent -- but in the end, these buyers could not be bothered to drive to the post office.
Reverse psychology is a powerful thing, it seems.
mam98031
·2 years agoThe ONLY benefit if a listing qualifies for TRS+ is the 10% discount on the FVFs. All other benefits are because they are TRS.
"... or at least they used to, before eBay fired human beings and replaced them with AI." What?? When did this happen? What are you talking about?
Ebay did ONE thing in regards to AI that I'm aware of. If a seller files for a removal of a feedback via the automated system, it is no longer determined by AI. A team of humans is now doing this function.
TRS protections have NOT changed and have nothing to do with your accusations that people were fired and replaced with AI. Being TRS, offering Free Returns and one day shipping are the requirements to have a listing or more that qualify for the TRS 10% FVF discount. ALL other benefits for are because the seller is a TRS.
The two highlighted statements in your post contradict each other. It really isn't a big deal, I just found it odd.
vintagecraze50
·2 years agoThey give top rated sellers who offer free returns the ability to withhold up to 50 percent of the refund from fraudsters. That was a good move and will help a lot with the losses from these types of customers. The real scammers know this as well and may not mess with this seller.
chapeau-noir
·2 years agoTop rated sellers who provide 30 day returns
OR
Above average sellers who provide free returns.
mam98031
·2 years ago@vintagecraze50
The rule is TRS that have a 30 day or higher return policy.
Protections for Top Rated Sellers
Top Rated Sellers sellers are eligible for these protections when all the following criteria are met:
A buyer falsely claims an item was not as described
An item is returned after it was used or damaged by the buyer
If you accepted a buyer's return request but the item is returned in a different condition than it was originally sent:
https://www.ebay.com/help/policies/selling-policies/seller-protections?id=4345&st=12&pos=4&query=Seller%20protections&intent=protection
****************************************************************************
For sellers it is 30 day Free returns, as long as they aren't Below Standard.
Protections for all sellers
Abusive buying activity
When we determine that a buyer has violated the abusive buyer policy, we will remove any associated negative or neutral feedback and defects, including any open cases in service metrics. For abusive buyers, we may also limit their ability to request returns on eBay. In serious cases or repeated abusive behavior, we may suspend the buyer's account.
You can assist us by reporting the buyer and clearly describing what they are doing. This will help us investigate potential policy violations and take actions to protect you.
See the abusive buyer policy for examples of buyer behavior that isn't allowed.
An item is returned after it was used or damaged by the buyer
Sellers who are not Below Standard are eligible for this protection for listings that offer free returns.
If you accepted a buyer's return request but the item is returned in a different condition than it was originally sent:
https://www.ebay.com/help/policies/selling-policies/seller-protections?id=4345&st=12&pos=4&query=Seller%20protections&intent=protection
vintagecraze50
·1 year agoI have a serial returner past our 30 day return period going on right now. This buyer bought three high value items and says simply do not like. After 30 days you should know whether you like something or not. This is a part of the policy that is not fully protected by ebay as these people can then do a chargeback after they have abused the sellers return policy, if you refuse a return. I suggest you report any buyers here on ebay that abuse the 30 day return policy as well because this is also not right. Ebay can keep track of serial returners and do what is necessary to stop this abuse as well. I do not know what I am going to be dealing with here as I have approved one of these returns with a free shipping label and denied the second request. I suspect the buyer will start a third request shortly. I messaged them saying that they are abusing our 30 day return policy. Stores are getting fed up with these series returner especially after they keep their products for extended periods. It’s the buy wear then return people, or the people who spend excessively then try to pad their bank account months after they bought something. It is abusive.
mam98031
·1 year ago@vintagecraze50
First, I'm sincerely sorry you are having to deal with this. It has got to be frustrating as well as scary.
Buyers can open Return Requests long after your return policy expires. However that doesn't mean the buyer has ANY protection by Ebay as they are now outside of the coverage offered them in the MBG. So as far as Ebay is concerned, you are on your own. You can process the return request or deny it. You can make that decision if they are more than 30 days past their date of delivery or the latest ETA on their purchase.
Chargebacks are completely outside of Ebay's control. They are completely outside of all similar sites control as well, it isn't just Ebay.
I agree with you. These are abusive buyers and should be reported each and every time so Ebay can track them and sanction as needed.
vintagecraze50
·1 year agoO
Oh I reported them for sure and everyone else should as well. Wish me luck on this one. I think it’s gonna be a big problem.
mam98031
·1 year agoWhat are each of these transactions worth?
vintagecraze50
·1 year agoThe three transactions are 700 bucks each over 200 or so bucks.
vintagecraze50
·1 year agoI am probably going to approve the third return request just to do a save on the possible chargeback scenerio. Even though I do not like this one bit. The first return request as I said was approved 7 days ago and not even begun to be shipped back. The second one came in today with a denial, the third one is where I will approve, that way perhaps only one will get the chargeback if that happens. Course, they can switch the return request to a not as described chargeback as well. I have had that happen to me as well on here. One reason why I do not like doing business with any one buyer on here for over a certain amount of money in that transaction. I do limit the amount they can buy in any time period by setting limits on my seller hub.
irishmichael4585
OP1 year ago50% if it's fraud is good? EBay needs to do something for its proven good sellers.
vintagecraze50
·1 year agoIt is much better than a 100 Percent plus 20 dollar chargeback fee and non return of your item. You move along, deal with the loss as most businesses do EVERYWHERE where customers can file chargebacks.
mam98031
·1 year agoIf you are a seller that experiences 50% fraud, there is something seriously wrong and this may not be the best place for you to sell on. That is an extremely high percentage.
mam98031
·2 years agoQualify as a Top Rated Seller
To become a Top Rated Seller, you must meet the following guidelines:
Once you meet these requirements, we will automatically upgrade you to the Top Rated Seller status at your next evaluation.
mam98031
·2 years ago@irishmichael4585
They've put a lot of effort behind identifying Top Rated Sellers.
What Ebay did was right the program and policy. Sellers are the ones that have to meet the requirements of the program to become TRS and maintain it. So the effort is from the sellers.
If a seller is top rated, they should have the benefit of the doubt with complaints.
It would be an assumption that the TRS was telling the truth and the buyer was not. To assume that because of a status on Ebay IMHO would be extremely risky.
Afterall, eBay's customers are the sellers. Buyers are the sellers' customers. Quit paying fraudsters for grossly apparent fraud.
I understand why you would say that, but the simple truth is without sellers there are no need for buyers and without buyers there is no need for seller. Ebay walks a fine line when it comes to this. We ALL need each other.
irishmichael4585
OP1 year agoIt may be risky, but backing fraudsters is asking for a class action suit or Congressional oversight. Fraud will eventually drive sellers away if eBay keeps taking funds without a legitimate basis simply because someone makes a claim without substantiation.
mam98031
·1 year ago@irishmichael4585
Ebay does is NOT "backing fraudsters". There are always members on these threads threatening a law suit for one reason or another. FYI you can't just start a Class Action because you feel you want to for some perceived wrong. First you need a lawyer [they cost money] then you need to find more members with the SAME issue as you want to sue for. Once you get enough of them, if you can find them, you then need to petition the court to GRANT your request for a Class Action Lawsuit.
Lots of time and money goes into building one of these.
In case you aren't aware, Ebay is almost 30 years old.
Not sure how my post inspired you with this response.
broto_64
·2 years agoNo, the buyers are ebay's customers.
The sellers are sub-contractors to ebay.
whiteyswrecking
·1 year agoIncorrect, sub-contractors get paid by the company they work for !!
I don't work for eBay other wise I would get a W2 every year from them.
I do not get paid by eBay ,,, I get paid by MY CUSTOMERS !
farmalljr
·1 year agoYou are confused. Sub contractors get a W-9, which eBay does in fact issue. A W-2 is for employees who work for a company by hourly wage or salary.
I own a service business and I get many W-9's at the end of the year. Sellers here do too. They do not get paperwork from the individual buyers, but from eBay and other platforms they sell on.
mam98031
·1 year agoA W-9 is a form that requests the taxpayers identification number or certification.
https://upload.wikimedia.org/wikipedia/commons/3/3f/Form_W-9%2C_2011.pdf
For Sub Contractors when there is a need to report what a company has paid to them is typically reported with a 1099-NEC.
https://www.irs.gov/faqs/small-business-self-employed-other-business/form-1099-nec-independent-contractors
irishmichael4585
OP1 year agoWrong answer. Sellers are eBay's customers. We pay the money to eBay. Buyers are our customers and we should be the sole determiner if claims are valid.
farmalljr
·1 year agoLOL! You can determine the outcome when you OWN the platform. It's not your sandbox.
vintagecraze50
·1 year agoMicheal, does not quite understand this, the customer is the buyer. We as sellers provide the product, ebay is the merchant. Ebay as the merchant is the processor of the funds. Ebay gets the chargeback from the customer’s credit card, Ebay recommends an action such as best practice is the tell the buyer to return for refund. Buyers are 300 times more inclined to go to a credit card for a chargeback if you decline their return request. Well documented. If buyer makes a SNAD claim they can basically tell you whatever they want to about that item. That may not fly in a person to person contact in a physical store because all parties are privy to the actual physical evidence. ONLINE you a dealing with an entirely different animal. Even if you did deny the return at a physical present store, a customer can still go home after that get on the phone and file a chargeback. So no matter what the complaint is best practice Return for a refund.
onefootflipper
·2 years agoI used to not understand why ebay didn't treat the sellers as the real customers, but now I do.
Ebay doesn't need you as a seller, you are nothing, there are way more sellers for everything than there are customers.
Thus the customer is always right.
fbusoni
·1 year agoIn my experience the notion that the customer is always right is a philosophy that WE as sellers should embrace, and I for one am glad to see that eBay is forcing us to do so.
I find your statement in blue above to be somewhat puzzling.
There is no question that eBay does not need SOME sellers.
Those are the ones that come here every day to tell us that their accounts were closed "for no reason."
But overall, would you not agree that the fewer sellers there are, the less choice and selection, the less aggregate competition, and the higher the prices -- none of which is good for eBay?
I don't understand why so many sellers think that they are competing with buyers.
We sellers are sub-contractors for, not customers of, eBay. Never have been.
And eBay does in fact need sellers; one really has to be immature or willfully obtuse to lose one's account here. It's not that easy to do. Sales by sellers are just one component of eBay revenue.
eBay has dozens of shortcomings, but my experience is that eBay attempts to find an balance between the needs of buyers and sellers.
And yes, the bar for sellers is higher than for buyers. Isn't that what you would want if you were buying?
vintagecraze50
·1 year agoYou are absolutely right about the bar being and should be higher for sellers on here. But when I get fraudsters, serial returners, people abusing my and eBay’s return policies, THAT’S ENOUGH!
fbusoni
·1 year agoHow many of those sorts of buyers do you get?
In 25 years of selling I have had one such experience, years ago on Amazon. A young person claimed a book I had mailed had not arrived. I wrote to tell her that I had contacted her post office and opened an investigation into mail theft. Book appeared thirty minutes later. Phew.
If you get undesirables on a regular basis, you may be selling in the wrong categories.
If on the other hand you get undesirables once every 100 sales, then you should be making sufficient profit to be able to absorb such a periodic loss.
vintagecraze50
·1 year agoWell yes, that’s exactly right. They are not that frequent, but when they happen they are a mess. Oh an we report these people on here for sure.
vintagecraze50
·1 year agoWe get the undesirables at times because we deal in a high scam high profit for stealing item. We take our chances on here. Like so many sellers in these types of goods. No pain, no gain, so they say.
precisiondynamics
·1 year agoDelt with this twice this week alone , sold a game clearly pictured as a perfect disc tested and working , buyer wanted a refund , i said sure return the disc ill have a look at it and refund you , no request negative feedback on me with 0 proof the disc looks nothing like the one pictured , pretty clear to see he was trying to swap a bad disc for a good one and no option to leave him bad feedback.
2nd one was a laser hair remover , had a bad battery , clearly stated that a seller on ebay does repairs on them , i found it easyer or i thought to sell it as is not working needs a battery deeply discounted so the buyer would still get a deal even after having the battery replaced . Was bought then i get a message stating it doesnt work and she knows if they are working because she dropped hers and it used to work. 😕
colfaxstation
·1 year agoIt's amazing how many respondents here say fraudulent returns are just a cost of doing business. If eBay wants to set the rules for returns and they make it a no brainer for fraud to occur, then they are just as guilty as the criminals who perpetrate the fraud. EBay needs to level the field. Right now the sellers have no protection. The 1/2 refund if you offer free returns is a joke. With shipping costs going higher and higher, free returns would price out most items.
vintagecraze50
·1 year agoThe MAJOR and I mean Major PART OF THIS PROBLEM is the Credit Card companies ALLOW customers to commit fraud. This is an epidemic with chargebacks. eBay’s hands are tied until Congress changes the way people can use these cards as a weapon like a stick up with a gun.
carlmarxx
·1 year agoEbay isn't the only online site a long with Name branded company's sell online that has lost a lot of money do to Phony Snad and return buyer abuse return's . The problem's started around 2007 after Consumer rights groups got congress to pass bill that weaken credit card company's return policy on Snads , Buyer's remorse . Ebay is a second market site and Both Federal Consumer & Marchant rights statue's that give protections to second market sellers right to set buyers limited right to returns and refunds ,store credit or No return's ,No refunds . Buyers must be made aware of the return policy . The statues are on Snad claims : Buyer must show proof that item's didn't meet the intended use the buyer bought it for . In case of lost or damage claim the buyer can get a full refund. On Custom made to order items buyer doesn't get refunded . Items covered in the health code there are no refunds . Ebay need's well trained employee's for the enforcement of all return policy's and statues .
mam98031
·1 year agoWhat makes Ebay more responsible for this than Amazon, Etsy, Walmart, etc. This is NOT something unique to Ebay. It happens all over the internet and in B&M as well.
vintagecraze50
·1 year agoI HIGHLY DISAGREE with the statement that “ebay does not need the sellers†My accounts probably bring ebay over 200 grand in a year. That’s packing peanuts as far as some BIG BUTT sellers, but 200 grand ain’t nothin to sneeze about either.
vintagecraze50
·1 year agoI am off on that figure since that would be sales and buys from ebay. The profit to them is less.
luckythewinner
·1 year agoI HIGHLY DISAGREE with the statement that “ebay does not need the sellers†My accounts probably bring ebay over 200 grand in a year. That’s packing peanuts as far as some BIG BUTT sellers, but 200 grand ain’t nothin to sneeze about either.
But how much of that $200K would eBay really lose if you were gone?
Are your item so rare and so unique that buyers have no alternative but to buy from you?
Or would most of your buyers probably buy a similar item from a similar seller at a similar price?
vintagecraze50
·1 year agoWell I guess you are right then, I mean nothing to them. That felt fabulous.
vintagecraze50
·1 year agoActually, basically my feelings nor their feelings will be hurt if I decided to just pack up and go. That is just peachy anyway you look at it.
mam98031
·1 year agoWell you mean something to US !!! Don't you go anywhere, PLEASE!
vintagecraze50
·1 year agoYOU MEAN A LOT TO ME AS WELL as the voice of comfort and reason.
farmalljr
·1 year agoWinner winner chicken dinner. This is why eBay does not care about sellers. There is a willing, long line of sellers. One leaves, two pop up. All selling the same junk. There is rarely a seller here who sells something no one else is. And half the time when that sellers comes along, no one wants their stuff anyway. lol.
vintagecraze50
·1 year agoLoser loser the boozer if they loose 2 thousand 200,000 buck accounts.
vintagecraze50
·1 year agoAlso, a good seller with a good rep and the potential to bring in more. That’s a loss my friend. I think they might care just a little teenie bit.
farmalljr
·1 year agoLike it or not, it's a cost of doing business. Any seller who wants to sell in a "perfect world" needs to own the brick and mortar they sell in, and take only cash payments. Period. Anything else then you open yourself to the possibility of fraud/scams. You choose to sell online, so you choose to take the risks. Upstream earlier, you admitted to enjoying selling risky stuff because the payoff was better. You said you had BIG margins on that stuff. So what are you really complaining about?
If you are not ready to gamble, get out of the casino. No one likes getting scammed, but selling is a game of averages. If you are only loosing 1%, you are doing far better than billion dollar corporations. It's shrink and it's a write off. Boo hoo. I don't care if it is 2K, you claim to sell 200K. 2K is nothing when you compare numbers. Get over it or go home. Because any other seller would be happy to take your sales.
mam98031
·1 year agoIf Ebay runs off all it's sellers, then there would be no need for buyers, nor would there me a need for the site.