Items were Delivered June 12 but Receive a Message TODAY they didn't get it | Selling

kylesonlinemarket · 2023-06-20T00:14:57.469000Z

So mailed two books to this person on June 8th and they were delivered June 12th and now the buyer is messaging me today and saying she never got them. What do you usually do in this situation, do you refund or what do you do? Thanks Kyle from Kyle's Online Market

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Items were Delivered June 12 but Receive a Message TODAY they didn't get it | Selling | eBay Community