item received after buyer given refund
shipped an item usps priority mail. buyer requested and was given refund for non receipt. He has since received the item and is willing to pay. how do I reestablish the payment thru ebay?
16 comments
shipped an item usps priority mail. buyer requested and was given refund for non receipt. He has since received the item and is willing to pay. how do I reestablish the payment thru ebay?
ten_o_nine
·2 years ago@hillbullyz
Thanks for coming back and marking as a solution I appreciate it.
frommichel
·2 years agoHello. The best answer I can think of was already suggested by @ten_o_nine. My 2-cents is a HUGE compliment to your buyer for honesty!! And to you for having a store that attracted him/her. Hopefully, that buyer will continue to be your customer - we all treasure buyers like that. I suppose I can think of one other option. Ask the buyer if anything else in your store is of interest. If yes, then you could raise the price to make up for the recently-delivered item (maybe give a discount for the extra purchase). Then, when you ship the newly bought item, you will have tracking.
12345jamesstamps
·2 years agoI have a Pay Pal account and my buyer also had one.
My buyer repaid me using that...which I just transfer the money to my banking account(I have two different debit bank cards and use one bank for this).
ten_o_nine
·2 years ago@hillbullyz
how do I reestablish the payment thru ebay?
-----------------------------------------------------
I could only think of one way to do it thru eBay, relist item, have him pay for it, mark it shipped, and he can mark it received, eBay will be happy to get the fees, so I don't see any problem as long as you both agree to the process.
hartungcards
·2 years agoAnd how, exactly, does a buyer "mark an item as received?"
ten_o_nine
·2 years ago@hartungcards
They just add a note to their purchase.
hartungcards
·2 years agoSeems kind of pointless, but whatever.
ten_o_nine
·2 years ago@hartungcards
The OP is asking how to do it thru eBay, I gave a suggestion, what's yours?
I know all about PayPal and other methods, but that was not the question.
hartungcards
·2 years agoI'm just asking what's the point of the buyer marking the item as received? This doesn't accomplish anything.
And since you asked, my suggestion is to do it any way other than the way you suggested, because by your method, the seller pays FVFs on one item twice.
ten_o_nine
·2 years ago@hartungcards
This doesn't accomplish anything.
--------------------------------------
It does to me for the records, I am not here to argue with you, just move on.
gator08041971
·2 years agoYou do realize they would not pay twice in this instance? The original fees were refunded when the purchase was returned for not arriving.
And for a member with a lot of posts, you seem to be aggressively angry posting today... Is something wrong? You appear to be snapping at everyone or trying to be a bit... Harsh to them. Not the first thread I have noticed this in. Just concerned is all. Breathe.
ten_o_nine
·2 years ago@hartungcards
because by your method, the seller pays FVFs on one item twice.
--------------------------------------------------------------------------
Wrong, the seller didn't pay fees on the INR case, and eBay is still entitled to their fee regardless of the other method they choose, and that's why eBay doesn't let you share emails thru their messaging.
frommichel
·2 years agoHello. If the seller ships w/o tracking, then the buyer has an option to mark an item as received. Comes in handy for folks who sell lower priced items that ship in little envelopes.
kensgiftshop
·2 years agoYou can't do it through Ebay.
You and the buyer will have to work out a way they can repay, like Pay Pal or another service you both decide on.