Item already shipped, buyer wants to use a different card to pay? | Selling

babclassics · 2022-03-25T17:26:55.471000Z

Not sure what to do here. FedEx shipment already picked up but it is still in state right now. Buyer claims they used the wrong card and wants to cancel and re-purchase. Claims eBay wont let him change method of payment (which is probably true). No good way to handle that is safe. Buyer might not re-order. If they don't I have to eat shipping and recall costs which is over $50. The other problem is even if I agree to cancel and re-purchase, eBay probably won't let me re-use the tracking number so buyer can still claim not arrived on the one that already shipped and cancelled. Thoughts?

Discussions

Item already shipped, buyer wants to use a different card to pay? | Selling | eBay Community