Is it allowed
so a seller offers in his title a quantity of 10 of the same item.
but in his description, it says there are a quantity five of the same items for sale.
It seems to me that this is a deception. You don’t know what you’re buying five or 10 of something.
It is also search spamming if you are looking for a 10 of an item.
Is this allowed? Should it be reported?
34 comments
farmalljr
·11 months agoAgain, sellers acting like they need to make buyers somehow the "enemy" and being unfriendly, unhelpful, and combative. Yup, that's a sure fire way to help your sales.
There is a difference between someone making a mistake and a seller just being craptastik at their job. It's apparent that few people take much pride in anything they do. Yet they want people to give them money for sales or low quality labor. You know, the "tip culture" we seem to be plagued with where everywhere we pay, the cashier is expecting a tip for showing up and sort of doing their job, with a frown on their face, complaining about everything. Seller here seem to be the same way. Can't be bothered to do a good job, defend those doing poor jobs themselves, but think buyers should just have to tolerate it.
deltilogical
·11 months agoI think the OP is overthinking the situation, but with the problems real or perceived, this how we end up.
The seller fixed the listing, maybe they haven't got around to thanking the OP - but OP got the answer.
gloryglorygifts
·11 months agoThe BEST answer should have been message 2 of 31. Sellers are not perfect and do make typos or at least I do and I welcome someone contacting me and telling me so that I can fix it. It seems that your seller DID see your question and instead of answering it, fixed the listing.
Problem solved. Have a good day.
farmalljr
·11 months ago"Most sellers or buyers here already have a decision made as to what they are going to do when reading a listing with errors in it. Complaining that a seller should reply back is pointless. Most sellers do reply back however some don't and honestly it really doesn't matter if they do or don't"
Yes, it does look like the potential buyer made a decision. They wanted to buy THAT particular listing, for whatever reason they came to. They contacted the seller with a question, which is not unreasonable. Complaining that the seller is not responding is natural. Just like the whining from sellers is natural that their sales are in the tank. Correlation? Probably. Those sellers who ignore valid questions from a potential buyer reflect badly on all of eBay.
So you are implying that the sellers here telling the op not to worry about it and move on are lazy sellers?
Not only lazy, but also their own worst enemy. Responses here to buyers reflect on your store as well as eBay as a whole. real welcoming place and real helpful to the buyer to just tell them to move on. What you may do in these circumstances when you are contacted might be better, but the attitude with a buyer does more to chase them off then encourage them to keep buying here.
My gut tells me (and @allkinds please come back to correct me if I am wrong), the OP messaged the seller, then immediately came here to complain.
Your gut is just making assumptions. The problem is, you are making assumptions in favor of the lazy seller who is not even in this thread or asking how to handle the issue. You are treating the buyer like a Karen and basically telling them you don't believe them. eBay does not care if you are sick, have family problems or any other excuse you can trot out. When you become a seller, you have certain responsibilities here. Frankly, I don't care what anyone's excuse is, if you sell here, it's a business. You are supposed to have your bases covered. How many come here complaining that their account is perma-banned? Bunches. "Oh I was sick" "Oh the power was out for 2 days!" Oh this, oh that. eBay doesn't care.
Let's assume maybe the seller DID revise the listing, and made a "mistake". Ok, how many of you are not proof reading your listings? Obviously they didn't. The listing SHOULD be reported, because it's not accurate. The photos and text do not clearly represent what they are supposed to be selling. I don't really care what excuse other sellers want to trot out for this seller, it just shouldn't be a mistake. When you revise a listing, you should be spending enough time to make it accurate. That's whole point is you are REVISING it.
inhawaii
·11 months ago"So you are implying that the sellers here telling the op not to worry about it and move on are lazy sellers?
Not only lazy, but also their own worst enemy. Responses here to buyers reflect on your store as well as eBay as a whole. real welcoming place and real helpful to the buyer to just tell them to move on. What you may do in these circumstances when you are contacted might be better, but the attitude with a buyer does more to chase them off then encourage them to keep buying here. "
After careful consideration, I have changed my mind.
You are correct.
I think the op should spend as much time, effort and worry as possible on this matter.
I hope that makes me a better seller and a better human being.
farmalljr
·11 months agoLol, I get only through the FIRST page of replies, and the sellers that "help" here, tell a buyer to basically not worry about it and stop being nosey. Sellers here have the WRONG attitude. As a seller, you have a REPONSIBILITY to describe your item(s) accurately. The "oh well, move one", is pretty lazy and telling about the poor quality sellers of that haunt these boards.
Mistake or not, it seems rather obvious that the seller does not care they are being deceptive or care about being accurate. Probably the same seller that would come here crying and whining how a buyer is "scamming" them on a "fake" INAD.
What should the OP do? report it. Not like eBay will actually DO anything about it, but they are free to report it. I'd also keep a list of sellers that you should not buy from, like this seller.
OR the OP could buy it anyway, and if there are not 10 of the item, return it for INAD. Because no matter if there are 10-5-or 1, the description is not accurate. The MBG pretty much assures buyer they are going to get what they paid for, or the seller gets to take it back on their dime.
Pretty apparent that the OP here read the description, the title, and looked at the pictures. Most sellers here whine that buyers never do that, they just look at the title or pictures. Yet when a buyer does what they should, sellers pretty much treat them like a Karen. LOL.
bonanza125
·11 months ago"Pretty apparent that the OP here read the description, the title, and looked at the pictures. Most sellers here whine that buyers never do that, they just look at the title or pictures. Yet when a buyer does what they should, sellers pretty much treat them like a Karen. LOL."
Most sellers or buyers here already have a decision made as to what they are going to do when reading a listing with errors in it. Complaining that a seller should reply back is pointless. Most sellers do reply back however some don't and honestly it really doesn't matter if they do or don't. If they don't then don't buy it. Period.
inhawaii
·11 months agoSo you are implying that the sellers here telling the op not to worry about it and move on are lazy sellers?
You are totally wrong.
If a member messaged me about an error in my listing, I would immediately respond thanking the member for bringing it to my attention and immediately make the correction.
It has happened before.
Sometimes even a question from a member will make me want to revise the listing.
We are simply suggesting the op not waste too much time on someone else's listing error.
christworks
·11 months agoI do not think it is "obvious" at all. The OP has not stated when they messaged the seller or how long they have been waiting since sending the message. We have no idea whether the OP messaged this morning while the seller is at work. We have no idea if that seller had a family emergency and had to leave out-of-town suddenly.
My gut tells me (and @allkinds please come back to correct me if I am wrong), the OP messaged the seller, then immediately came here to complain. They became irritated immediately when they saw the discrepancy because they felt their time was wasted. All we are saying is have some patience and grace.
The seller recently made a change to the quantity and title, then later on their price. They were probably selling them in a lot of 5 (quantity of 2), then decided to sell the whole box of 10. Hence, the title change. They simply forgot to change the description. Of course a buyer does not know and it is prudent to confirm with the seller. There is nothing wrong with that. To report the listing as if the seller is trying to scam someone is silly.
allkinds
OP11 months agoThe real point is if I’m searching titles only for a quantity of 10 of something. Boom up comes his listing.
But then I read the one sentence description, and it says five.
All I really wanna know is which is it?
And is it really OK for any seller to do this?
could’ve been a typo?
He’s already made revisions. Wouldn’t you think you would check your quantity when doing your revision?
By the way. Still no answer from the seller as to what quantity they’re selling.
allkinds
OP11 months agoGosh. You got my point.
thank you.
adamcartwright
·11 months ago@farmalljr
Imagine what would happen if we all reported listings with what appear to be simple typos or listing mistakes probably stemming from a "sell similar."
farmalljr
·11 months agoThat's the biggest cop-out I've seen in a LONG time. This isn't some silly typo. The seller is INCOMPETANT, if they can't accurately describe how many of the THING they are listing has. Maybe you like ordering a dozen doughnuts and getting 6, but no one else is ok with that.
It's almost like the attitude in this thread is "You'll get whatever I feel like sending you. I don't care if I am not telling you what you are getting. I'M the SELLER and you just HAVE to accept whatever I FEEL like sending." I don't know what anyone who has that attitude is thinking. That would be an incredibly stupid way to think. No buyer is going to be ok with that, and neither is eBay. Buyers do not have to "accept" a sellers mistake, and eBay sure does not. It's the seller's JOB to be accurate.
inhawaii
·11 months agoNone of us told the op to "accept whatever the seller sends".
We're telling the op if the listing is unclear, DON'T BUY FROM THIS SELLER and stop worrying about what may be a simple typo or a error on someone else's listing.
What's your advice for the op?
Make as big a deal about it as possible?
adamcartwright
·11 months agoA better analogy might be ordering a dozen donuts, and the clerk tells you "I may give you 12, or I may give you 6." And at that point, if you can't nail it down, you leave the store. No one's forcing you to buy.
christworks
·11 months agoPeople make mistakes in listings all the time. We cannot all be perfect like you, @allkinds .
Sellers are not obligated to respond to you based on your timetable. You have conveniently left out how long you have been waiting for a reply. A week? A few days? One day? A few hours?
This seller has 100% positive feedback. They also only have a couple of listings on eBay, and have sold about 500 items over the past six years. This tells me they are not terribly active on eBay. They have probably not even seen your message. Instead of assuming they are out to get you, show them some grace and move on. You are not the listing police. This seller has done nothing to harm you. Instead, you've harmed yourself as I'm sure there are sellers reading this thread who will block you from buying from them. I know I do not like to deal with people like you, and if you messaged me some crazy message assuming I'm out to get you because I made a mistake in my listing, even if I were appreciative you pointed out, I'd be turned off by you and I'd block you in a heartbeat. I hope this seller does the same because I can already see you being the type of buyer who would leave negative feedback just because of this, even if you got what you expected.
allkinds
OP11 months agoPlease feel free to block me because in your mind I’m some kind of threat.
I don’t want you to have any of my money anyway.
you completely missed the point of the question
I asked.
tobaccocardyahoo
·11 months agoIf you want 10 and are not in a rush, you will either get 10 or be able to use the Ebay MBG with no loss other than your time.
I would not buy this listing from this seller, but would have moved on without doing anything about HIS problem which I would not have made MY problem.
There are too many Ebay sellers. There are many things to buy with a lower risk of a hassle.
I sometimes ignore buyer messages, because the sale proceeds are not a big motivator. Depends on my mood.
cardxcraft
·11 months agoReport the listing if you feel inclined to do so and move on.
meme6253
·11 months agoSeller probably just made a mistake, I would contact them & question the amount available, Before assuming the worst & reporting them.
inhawaii
·11 months agoI see listing errors all the time.
Why worry about it?
If you're in doubt, don't buy it.
allkinds
OP11 months agoBased on the way, it’s written I’m not buying. My point is it is wasting everybody’s time and is false advertising. Whether it’s a mistake or not. The seller should at least have the courtesy of answering the question and correcting the listing if it is a typo.
soh.maryl
·11 months agoA seller who has a potential buyer on the hook is foolish to not reply to questions.
You are free to just move on.
susanb1872
·11 months agoI agree with @titipeo (and you). The photo shows a box with the words "10 each per case" but agree that it is confusing since in the description the seller mentions 5. So would you receive a box of ten or is the seller going to split a box in 5 pieces or something else? I also agree that it's best not to buy from them until you hear back (if ever).
inhawaii
·11 months agoI agree with you 100%.
My point is, you are not the listings police.
I could literally find hundreds of listing mistakes every day.
I don't have the time or energy to message each one and wait for a response.
If you do, good for you.
bonanza125
·11 months ago"Based on the way, it’s written I’m not buying. My point is it is wasting everybody’s time and is false advertising. Whether it’s a mistake or not. The seller should at least have the courtesy of answering the question and correcting the listing if it is a typo. "
You wasted more time here complaining about it rather than just doing what you said which is you are not buying it and probably more than likely report it anyway which is a decision on your end. Please note reporting a listing doesn't guarantee a removal. You have done your responsibility which is read the ad and noticed an error. Took what 5 seconds of time.
titipeo
·11 months agoI’ I’m looking at pictures, he seems to have a bigger box that contain several smaller sealed boxes that clearly say 10pcs each. Yes, the listing is very confusing as he also list QTY of 1, when it seems he clearly has more than one. So:
is it 1 qty box of 10 pcs
is it 1 qty box of 5 pcs
is it just 1 pcs, doubt it based on price
Based on comparables even at 5 it is reasonable. But yes, best to check and verify, he probably made a typo.
allkinds
OP11 months agoI did ask the seller. They have not replied with an answer. My point is I’m searching for 10. THis “10†comes up in my search. But I don’t know if it’s 10 because his description says five. They don’t answer. A waste of my time. A waste of anybody else’s time who is looking for the same thing. So basically, you’re saying this is allowed.
caldreamer
·11 months agoDo you EBAY item number so I can view this listing?
allkinds
OP11 months ago156972592874
slati_2013
·11 months agoMore likely the seller made a mistake in the listing. Usually that happens when seller use "Sell Similar" for their new listing and fail to properly edit the listing. No deception intended. Why not just message the seller and point this out? Personally I am always happy when a buyer or seller messages me to point out an error in my listing.
allkinds
OP11 months agoI did not get a reply from the seller when I pointed it out
adamcartwright
·11 months ago@allkinds
The seller made a simple mistake in his listing and should have responded to you, yes , but you don't know what's going on in his life right now. I would show him some grace and just move on.
cityslickercreations2004
·11 months agoI always appreciated when a random person sent me a quick message pointing out a discrepancy. I sent them a thank you and corrected my error.
Being kind costs you nothing.