I sold and item on 12/5 and had the [Require buyers to provide a payment method before they place a bid] (aka autopay) button selected which allowed the buyer to have 7 days to pay for the item. Seven days pass and I get a message that You marked this item as "Payment Received" which I did not mark. The order details page says the buyer paid, but there is nothing under Processing on the seller hub. Nothing under On Hold but, eBay took their cut under available funds.I never received an ema...

Why don't you check your payments page. It will show you what was actually received.

Is an item really paid and can I ship | Selling

Is an item really paid and can I ship | Selling | eBay Community