Invoices?
How do I explain to a buyer how to request an invoice? I have had them requested and I filled them out no problem but when someone asks me how I have no clue? Where is their "ask for invoice" button?
7 comments
How do I explain to a buyer how to request an invoice? I have had them requested and I filled them out no problem but when someone asks me how I have no clue? Where is their "ask for invoice" button?
emwtackshop
OP3 years agoThank you so much! You guys are way faster than the help bots 🙂
soh.maryl
·3 years agoNot to brag or anything, but it's possible that our answers are more accurate also.
rosszonebricks
·3 years agoWhat it looks like for the buyer, to go along with the above.
mtgraves7984
·3 years agoYour perspective buyer can put the items in their cart and request the total from you.
ittybitnot
·3 years agoYour perspective buyer can put the items in their cart and request the total from you
@mtgraves7984
Did they finally provide the "request total" for app users? Buyers that use a mobile app have only been asking for one for a couple of years now. You would think eBay would hurry up and fix this from the start but apparently not the case.
@emwtackshop
There are many reasons, even if the request total button is visible, why it won't work. Here are just a few.
One of the items is on sale
BINS and auction wins are in the cart
Your buyer is out of the US, and you use the new eBay International Shipping
One of the items is IPR
They are of different shipping classes
The seller's preference is set not to allow combined shipping discounts/invoices
etc. etc.
mtgraves7984
·3 years ago@ittybitnot
I don't know the answer to that question. Sorry... I mainly use my laptop and only check the app for notifications. 😔
Unavailable member
·3 years agoIt’s called request total, it is found upper right corner in the shopping cart.