International Shipping Mix-Up | Selling

darlazee · 2024-03-09T04:28:35.447000Z

I had two packages to be shipped through eBay International on the same day, unfortunately I mixed up the labels and one customer received his package with the other buyers item, the other buyer has not gotten their package yet. Is there any way to fix this situation, should I contact the buyer who has not received their package yet and have them refuse it and if they do do I eat the shipping costs coming back to me, I am at a loss as what to do. Any Suggestions?

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International Shipping Mix-Up | Selling | eBay Community