So a couple of weeks ago I had a message from a Freight Forwarder buyer in Miami saying he didn't get his package (last tracking shows in transit, no delivery scan). I did an inquiry and USPS says it was delivered, but would not update the tracking. He filed an INR while I was out of town giving me no time to do anything constructive about it and I had to refund before it timed out. I have another package, to Miami again, a freight forwarder, and in anticipation this might happen again, I f...

The one you want to do is the Help Ticket. https://www.usps.com/help/missing-mail.htm 2. Complete a Help Request FormWe recommend that you complete our online help request form before you start a missing mail search. Please use a desktop computer to submit your form.We'll forward your request to your local Post Officeâ„¢ facility to help locate any missing items. This goes directly to the PO that was responsible for the delivery, and they almost always respond within 3 business da...

INRs & Freight Forwarders - It's a no win for the seller | Selling

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INRs & Freight Forwarders - It's a no win for the seller | Selling | eBay Community