Images not uploading
Summary: Several participants reported issues with uploading images on eBay, expressing frustration as the problem persisted across different browsers and devices. Suggestions like clearing the cache and switching browsers were attempted but to no avail. Some participants discussed eBay's recurring technical problems and the lack of timely communication about system status. A participant confirmed that eBay's technical support was addressing the issue, while others shared humorous ways of coping, like taking naps. The issue reappeared weeks later, leading to further dissatisfaction with the platform's maintenance.
Trying to list new items this morning, and images are not uploading.
Keeps showing image failed to upload. Tried from computer files,
and also uploading from my website. Listing on eBay has never been
such a chore. Changes always bring problems.
gy35-18
·2 weeks agoI’ve seen similar image upload issues where switching browsers or clearing the cache doesn’t make much difference, so it may be an eBay side problem rather than something on your computer.
If you need to keep listing while eBay works on it, a separate listing tool can sometimes provide another workflow for handling images. 3Dsellers is one option that lets sellers manage listings and images outside the standard eBay listing page.
Hopefully eBay gets the upload issue sorted quickly, especially for sellers working through a large number of listings.
treasuredivvy
·1 month agosame problem for me as well. Had this happen several weeks ago and it was fixed but has returned. Poorly maintained site by Ebay and whenever they seem to upgrade or internally do anything at their end it causes chaos.
!natedog
·1 month agoThis issue has returned today. tried 3 different computers.
kidrokmod
·2 months agoI took a nap and now it is working. Naps are good at fixing things! :-)
alexcha9572
·2 months agoIf your images aren’t uploading, try refreshing the page or using a different browser. Clearing the browser cache can also help. If the issue continues, it may be a temporary eBay upload problem.
jemmy2
·2 months agoSame thing happening here. Last night was fine but not Sunday morning fail to upload.
sharonstuff17
·2 months agoSame here:( When you work full time through the week, not being able to fully list on a Sunday morning is a major disappointment.
robot-hands
·2 months ago · EditedI want to know why we have to come here to find this out and why there wouldn't be a popup saying there is a photo upload error that is being worked on or any kind of official announcement.
Absolute incompetence, this has been going on minimum of 4 hours and the homepage has zero mention.
duffy4444
·2 months ago · EditedI recommend that all whiners and foot-stompers read my previous reply of a few minutes ago.
Take a break and don't get your knickers in a twist. Take the time to play with the kids or tell your mate how much you love them and take the family out for a bite to eat.... eBay's working on it and it'll be fixed when it's fixed. Period.
Cheers, Duffy
robot-hands
·2 months ago · EditedI recommend that we continually call out incompetence and demand better.
Did you know that you can both take a break and still want things like ebay to perform like a billion dollar global company?
hartungcards
·2 months ago"I recommend that we continually call out incompetence and demand better."
You'll just have to wait for the mid-term elections.
robot-hands
·2 months ago · EditedThat's exciting.
Waiting for ebay to acknowledge and address glitches is often a multiple decades long affair.
duffy4444
·2 months ago · EditedIt actually is performing like a billion dollar company - They're fixing it, just like all billion dollar companies do. Ever hear of continual recalls from every auto manufacturer that have been around 5 times longer than eBay? Recalls still are a part of life and will continue. So will problems with electronics and systems.
S*** happens. No company is immune because every one is run by humans.
Take a stress pill. It'll be fixed when it's fixed, then we can all go back to living our eBay lives, and in a day or so the downtime will be all but forgotten. Funny how that works.
Cheers, Duffy
BTW: I'm far from being an eBay shill. There are a lot of things I wish it would do better. I've just been around here as a buyer and very successful seller for 29 years now, and I've learned to Accept > Adjust > Adapt... without getting my socks in a wad over temporary inconveniences.
robot-hands
·2 months ago · EditedStop accepting incompetence as business as usual.
We are now at 5 hours in and no announcement. Is there a blue in any of these threads?
I'm not sure how much more would you like to explain my experience to me but how about none, none more.
msdanceallnite
·2 months agoTake a dip Duffy..You Need it
msdanceallnite
·2 months agoTake a Dip Diffy, You Need it
steve_stuff
·2 months agoWe are getting something done - we are writing the listings and saving as drafts - half done now is better then everything later.
duffy4444
·2 months ago · EditedNow ^^this^^ is a reasonable and positive response.
Anything devised and instituted by humans WILL occasionally fail. Then it can be fixed. This will, too.
Patience, people, patience... we won't die because of inconvenience. Depending on the time of day, go get a cookie and coffee, or a beer and some chips. Then try again until it's fixed... SIMPLE!
Cheers, Duffy
robot-hands
·2 months agoYeah, ebay was opening the wrong windows to retrieve pics from but I though it was just my Mac being fiddly.
I'm sure one of our regulars will be here shortly to tell us all it is all our fault and nothing but user error.
hartungcards
·2 months agoit is all your fault and nothing but user error.
robot-hands
·2 months agoYou're the wrong one.
bill07541
·2 months agoI have been having the same issue all morning. Every photo fails to upload. Hopefully this will be corrected soon
jnjtra
·2 months agoHad to come here to make sure I wasn't crazy.
Tried 3 browsers, clearing cache, desktop and mobile, etc.
Guess I'll just go take a nap.
vintage-camerastuff
·2 months agoWe don't list on weekends. If you can't list go to church and pray for a fix.
robot-hands
·2 months agoI'd prefer someone with technical expertise work on the problem.
arraus
·2 months agoYes, it's happening system wide.
I have confirmed Tech Support is working on it right now.
I'd recommend coming back every 30 minutes and testing it. It should be back up soon. It's frustrating to be ready for Sunday morning listing... then can't!! This too shall pass.
firebottles
·2 months ago8:53 AM EST. Still broken.
msdanceallnite
·2 months agoPost to get this Thread Back to the Top....NEED TO FIX SOON!!!
arraus
·2 months agoI have confirmed Tech Support is working on it right now.
I'd recommend coming back every 30 minutes and testing it. It should be back up soon. It's frustrating to be ready for Sunday morning listing... then can't!! This too shall pass.
duncanvr
·2 months agoSame here in Sydney, oh well I give up and take a break till they fix it.
greytrade
·2 months ago · EditedSame here in Ohio.
agbtreasuresshop
·2 months agoSame issue.
kidrokmod
·2 months agoSame here in Okla
sassykzt
·2 months agoSame! Ugh, this again. eBay's system status shows everything is fine (not). There's multiple posts on this withing the last 30 mins.
quicksilverdiecast
·2 months agosmbexchange
·2 months agoSame here, can never understand how a company this big fails at the basics.
styx999
·2 months agoSame thing here, "photos failed to upload". I tried everything, even a different device. This lead me to believe it was a widespread problem, which is a relief. Pictures can be uploaded in the app, but I'd rather not deal with the app.
dhbookds
·2 months agoyep............me too.......
2funtreasures
·2 months agoHaving the same issue - system not uploading any pictures, cannot get new listings completed
quicksilverdiecast
·2 months agoSame thing here, tried everything, browsers, cookies, blah blah blah...Even tried thru Canada and no go image uploads 1/2 way and stops.....Unable to revise live listings picture wise...It is not us it is ebay again
castle.andrew
·2 months agoI hope this is a temporary glitch...I followed all suggestions, plus logged out and back in, closed the browser, reopened, restarted...nothing helped.
firebottles
·2 months agoSame here. Sunday, 6:43AM. Image loader is DOA on multiple browsers. What a drag.
msdanceallnite
·2 months agoThere is one thing you guys can do, I dont know if it will help or not but i could copy a picture that is already on eBay and it will upload with no problems on another listing....but anything NEW won't.
msdanceallnite
·2 months agoThe Problem is that eBay changes crap all the time without testing it out first. Really puts the sellers short since they don't refund the fees for the Store Subscriptions when this happens...sometimes it takes up to a week or longer for them to fix the issues also...I think its a terrible way to do business.
Cyndi
quicksilverdiecast
·2 months agoThere are issues that have IT tickets written and they know it is a massive problem for example the botched up incorrect vehicle compatibility chart that states vehicles that never were produced by the manufacturer or with correct drive trains, they tried putting a band aid on it and in doing so if you had say the same part listed for Challengers and Barracudas...the band aid wiped out the checked Barracuda boxes....the only fix is for seller to FIND every listing and revise it back to the initial settings....I have been revising for over a year now.....oh yeah they added fitment guarantee where buyers can send back and you pay he shipping...How can you guarantee fitment on non existent vehicles.....
msdanceallnite
·2 months agoSame Here....6:34 am Eastern
funstufffound
·2 months agoSame Problem on my end
rogerrocket
·2 months agoSame here. 🤦♂️
kentstate2study2013
·2 months agosame, very frustrating. i tried following directions, switched browsers and cleaned out cache. No change,
oldbbcards
·2 months agoYep I also tried that and didn't work. Looks like its a sight issue. Here we go again.
oldbbcards
·2 months agoSame here. Not good.