Hello! Recently I had an unhappy customer who wanted to return a Lego set from me that they purchased recently. Turns out they were not satisfied with the Lego set and requested a return because they said that the set was missing various pieces, even though I told them in the listing that it was missing pieces and was incomplete, and that the set would not be coming with the extra pieces. So they knew that the set wasnâ€™t complete. Over a month they demanded me to send them all the pieces to th...

The situation you have encountered is very tricky. Here are some suggestions: Firstly, continue communicating with eBay customer service, emphasizing that you have sufficient evidence to prove your innocence and requesting them to re-examine your case. Secondly, organize all relevant evidence, including communication records with the customer, the vouchers for sending the parts, photos and videos, etc., for possible further appeals. You can also consider complaining to the higher-...

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Im a seller who was scammed on eBay... | Selling | eBay Community