If I could I would leave a zero. Almost impossible to talk to a real person now. The automated syst
If I could I would leave a zero.
Almost impossible to talk to a real person now.
The automated system sucks.
No SELLER PROTECTION if buyer goes through their financial institution. You are out of luck. 15 years and they could care less. What a JOKE!
5 comments
mam98031
·2 years agoOn each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.
I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.
Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.
https://twitter.com/askebay
https://www.facebook.com/eBay/
https://www.instagram.com/ebayforsellers/
Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.
If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.
If you are a seller outside of the US or Canada, you will need to use the Chat Option.
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
https://www.ebay.com/help/home
12345jamesstamps
·2 years agoMight need more information.
I actually won as a seller a bank dispute in December...and 2 before that.
kensgiftshop
·2 years agoIf buyer said it wasn't as described, yes, the seller is pretty much screwed and there's nothing Ebay will do.
If they said they didn't recognize the transaction, just upload the tracking number showing it was delivered.
rocksilver007
OP2 years ago  EASY AS PIE - BUYER disputes purchased item - and they get their money and item. No backing from EBay, claim finical institution is above them and nothing they can do. Think they would reimburse seller, NOPE. EASY AS PIE TO RIP OFF SELLERS !!!!!!!!!!!!!!!
Almost impossible to talk to a real person now.
The automated system sucks.
No SELLER PROTECTION if buyer goes through their financial institution. You are out of luck. 15 years and they could care less. What a JOKE!
Unavailable member
·2 years agoWhenever I had a payment dispute I would upload tracking into the dispute to show proof that the buyer purchased and Item was delivered. The financial institution found in my favor.
Did you upload tracking into the dispute or did you just assume eBay would step in?Â