I think we can drop the Pictures on Feedback now ... | Selling

mr_lincoln · 2025-12-25T16:58:13.567000Z

So, in April of 2023 eBay started testing the feature that allows Buyers to add pictures to the FB (Feedback) they leave for Sellers with the sitewide roll out being sometime in the November 2023 time period. Fast forward to present, December 2025 ... just a tad over 2 years and with well over 1,000 FBs from Buyers I have 7 customers who added pictures to their FB. 6 of those customers purchased in my highest volume selling category. I have received more pictures from satisfied customers via eBay messaging than images attached to FB. We're talking less than 1% in my experience. My view is that we can dispense with this feature now. -To me it does NOT enhance the Buying experience since customers can add more pictures to eBay messaging than FB. -IMHO It has not taken off as THE thing to do when leaving FB for a purchase -I am sure some pictures left on FB were not endearing to the Seller if there was an issue on a transaction, so pictures may have been added to Neutral and Negative FB AND might be considered subjective if the Buyer was just angling for a partial refund or return of the item -While I suspect my experience is similar to many Sellers there may be some that have pictures left on a much higher % of Buyer FB. However, eliminating this feature would of course pick up additional free space on eBay servers. Pictures, and especially those at the 7MB size level take up lots of space, I know on my computers over the years I would move images off the device to a flash drive or back up drive to free up more space on my system.

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I think we can drop the Pictures on Feedback now ... | Selling | eBay Community