I say -_- to this buyer
Now that crazy buyer returns season is upon us, I'd like to share mine for this weekend. The winner of my 😑 award.
Congratulations to my buyer who purchased multiple items for shirts, different sizes (S, M, L, and XL). Obviously she bought them as gifts, and complains that she needs to return the size Small shirt as not as described. She says the neckline circumference of the size small is smaller than the neckline of the other shirts she received. Unfortunately I don't include neckline circumference measurements for these shirts in my size chart, rarely get people complaining about that.
But shut the front door! You mean to tell me that a measurement on your size Small shirt is smaller than the ones for the other shirts you received (which are sizes Med-XL)??? 😑
iamalwaysright
OP9 months agoActually I just realized in their first message, the buyer isn't asking for a return. They didn't file a return yet. They are asking for a shirt replacement or a refund.
"Sorry this is late but I just got these gifts out of the package. The SMALL shirt is disappointing. It has a smaller neck area than the other shirts. And unlike the others, it's also missing the _____ (something that is specific to the cheaper variation they chose on the Small shirt compared to the other sized ones they bought). I would like the SMALL shirt replaced or refunded please. Thank you."
They sent that message last night and just sent another one this morning.
"Please remedy this today or I will report you to ebay." Apparently they can message me about this "late" as they originally stated and it's fine, but I'll get reported if I don't remedy this within the same day of their message. I guess it ain't a two way street here.
I checked and their purchase actually is past the 30 day MBG. Any tips for me on what to write in a polite response to them basically saying they are SOL?
kibble-net
·9 months agoThere are a lot crazy buyers out there. Welcome to Earth 🙂
There are a lot of crazy sellers too. Don't let yourself become one just because sh*t happens. Thankfully, 99% of customers aren't like this.
iamalwaysright
OP9 months agoMeh, during this time of year I'd say it's closer to 98% aren't like this 😉
meme6253
·9 months agoMaybe if it is in fact smaller, She might choke on it, Don't tell me you would like that, L.O.L
iamalwaysright
OP9 months agoOr maybe she just has a neck as thick as a linebacker.
chapeau-noir
·9 months agoMan, she really had to reach for that one. 🙄
luckythewinner
·9 months agoWell, I suppose she could have just ripped a hole in and said it was damaged ...
johnrj1226
·9 months agoThat is the great thing about having no standard international size charts for clothing.