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I refunded a possible scammer and now he told me he's going to report me cuz he "lost money"
So i had originally planned in selling this buyer and 15" gaming laptop for $200 and received the payment a total of 226 with shipping.
I was almost omw to ship this buyer the computer when i decided to check the address of the place he wanted me to send it to check if its legit and it turned out to be a random warehouse in the middle of nowhere delaware. but his location on eBay said portland so i immediately called **bleep** and issued a full refund even paying in $20 of my own money to make sure the money was given back as i did not want any trouble. The refund was approved the very next day and i simply gave him an excuse that the computer was damaged and told him i would not in good faith ship it to him again to avoid problems.
He proceeded to call me a lying scamming **bleep** and that i was going to hell, and that he lost money due to this and my bank account would be affected and he'd take my money.
I might have gave a **bleep** story which i can admit was wrong to but i don't think i did anything wrong considering the fact i believe he was a return scammer. did i do anything wrong besides lying and can he do anything considering i gave him a FULL approved refund of 226.15. the money never even hit my bank account it was on hold by ebay because i do not have a long selling history. I reported and blocked him for threatening me but did i do anything wrong? i even got issued a deficit and negative feedback on my account since it was my decision. this just scared me i wanna make sure im ok
kh-laura
·3 years agoHi everyone,
This thread has been closed at the request of the OP.
Thank you for understanding.
frodobagginskennedy
·3 years agoI live in Delaware. There are a number of freight forwards here as well as Upper New Jersey. Some have their own zip code as they are massive. I have shipped numerous times to these locations. Never once a problem. However I don't sell much that is scam bait.
As stated previously stated with your new account you are probably done with this account. If it were me I would look into getting a second account and start over.
The first rule of e bay fight club is to NEVER EVER not a Chance sell an item that you cannot afford to give away. The time to determine that is to BEFORE you list. Once you have a sale you ship it, PERIOD. As a seller of 20+ years I have been "scammed" once. Not even sure is was a scam or a porch pirate situation. Regardless I refunded as the item cost me a whole $1.
I would never sell electronics, phones or expensive jewelry unless it was in person cash only at a police station or fire house. Then you let the police, fire men know that you will be on their property with a cash transaction. I live in a small community where you know most first responders. This may not be feasible in a large city.
ms.rodriguez*
·3 years agoYour negative is going to deter alot of future buyers. You might as well retire this ID and start fresh with a new ID. In the future, ship the item to the address that ebay provides. The vast majority of these foreign buyers are honest people. You were supposed to ship to the address provided in the payment.
I say start a new account. LEARN to do ebay correctly before you list anything. Start with less pricey items. Whether you have 0 feedback or 3, you are still a newbie, fresh meat for scammers.
The buyer lost money because just about any electronics item in the USA is worth 2 or 3 times more in foreign countries. I sell here since 1998 with 2 other accounts and I have never googled an address.
Read the many posts here and learn about ebay policies. Goodluck.
yuzuha
·3 years agoHeck, not just electronics... lots of items cost far, far more in other countries. My family used to host Japanese high school exchange students and while they were here, they always wanted to go shopping to buy things like Levi's and Le Sportsac purses because those were so expensive in Japan. I wouldn't be surprised if some of them took stuff back to sell to their friends, too.
ms.rodriguez*
·3 years agoYes. When hubby travels to Argentina, he always has electronics for family members. They repay him the actual cost but the neighbors will have to up a bit more. A playstation was 5 times the price over there. If I liked flying, I would make more money going once a month there with electronics and sell them there instead of selling money here. It's that lucrative. The trick now is that the items MUST be used or you get taxed at the airport. So if anyone wants to do that, you will actually have to set up the tablets and computers. LEAVE the manuals home. Customs will turn them on and there had better be some activity on the devices or you get hit with an import tax.
the_fancy_fox
·3 years agoWith three feedback your a scammer magnet.
retro_entertainment_collectibles
·3 years agoLooking at it the Laptop is worth about twice what you sold it for and likely the buyer's just a reseller hence why claim "You lost him money." Sure could be a scammer too since you're new to selling here but he mascaraed you're feedback rating so unlikely you'll be selling anything more here either.
dbfolks166mt
·3 years agoLooking at it the Laptop is worth about twice what you sold it for and likely the buyer's just a reseller hence why claim "You lost him money." Sure could be a scammer too since you're new to selling here but he mascaraed you're feedback rating so unlikely you'll be selling anything more here either.
Feedback does not directly impact a sellers performance rating however it may deter some other potential buyers. Ironically the buyer left the negative feedback as though it was the buyer that canceled the order and not the seller. While the feedback does not hurt a sellers rating canceling the order for being out of stock most certainly did/will.
Potentially a scam buyer since seller is new and electronics are prime targets for scammers but it appears as though the actual buyer has a pretty good feedback track record. Interestingly enough this was an item the buyer made an offer on and the seller accepted. Bit odd all around.
The listing was also posted as shipping to US only. Realize the FF is US address but it is debatable on what the sellers preferences were with regards to international sales.
luckythewinner
·3 years agoHe proceeded to call me a lying scamming
Well, you lied, failed to fulfill a transaction as promised, and wasted his time and energy. And he correctly intuited all of it. So if the slipper fits ...
did i do anything wrong besides lying
You lied and failed to deliver as promised and wasted his time and energy. That erodes the reputation of eBay and buyer confidence in the site and affects all of us.
this just scared me
Maybe there is something to this "karma" thing.
sextons-sweet-deals
·3 years agohis profile stated he was in Portland, correct? When he paid, what was his address information?
You state they asked for the item to be shipped to Delaware. Did they actually contact you or is that what the eBay showed you to ship to?
Seems that if the buyer is using a freight forwarder, they are truly outside the U.S. and their eBay profile should state that.
Overall, you did the right thing. Your item is a target for fraud / scammers. If you relist, I would entertain pick-up only. Plenty of gamers around.
harafkac0
·3 years agoSo long you cancelled the purchase for reason "out of stock / damaged" I see no problem.
But then why is the buyer upset, perhaps you cancelled for reason "buyer asked / problems with address?"
If that is the case I can certainly understand the buyer's reaction, whether the tongue lashing was appropriate is another story but then most buyers don't know they can report this seller behavior to ebay.
fern*wood
·3 years agoI suppose you did what you felt was the correct thing based on fear of losing your item. That's your choice to do, but please keep in mind if you plan to continue selling that your ability to do so will in part be based on your defect rate. If you cancelled a sale using an out of stock reason, it will count against you. Keep an eye on your seller dashboard.
soh.maryl
·3 years agoWas the address a "warehouse" or was it a freight forwarder? There are lots of those in Oregon because of the fact that Oregon has no state sales tax.
movieman630
·3 years agoJust block them and ignore them. You're interaction with them is finished once you refunded. You don't even need to read their messages. Just forget about it and move on.
bamorris
·3 years agoYou'll never know if he/she was a "return scammer". Who knows what situation the buyer was in or why they shipped to a warehouse.
I had a similar experience once buying something on a no-reserve auction. The sale was lower than the seller anticipated so they refunded my money claiming "out of stock".
It was one of the few times I've left a negative feedback. Selling something as "in hand", "ready to ship" but then not getting what they hoped for in price just left me feeling empty inside.
Much like I assume your buyer is feeling right now. Don't be surprised if you get a negative feedback along with your account defect for selling a "broken" item.
Sad.
fashunu4eeuh
·3 years agoI am a small seller on eBay for the last 12 years, and have never felt the need to Google a buyer’s address. Never been scammed by a buyer either. So i do not understand your need to check out the buyer, or his address. I have successfully sent items around the world, without hardly a second thought beyond secure packaging. They have always reached their destinations safely.
In truth, i see nothing suspicious about a warehouse. Lots of buyers have things sent to their place of business.
The time to determine one’s risk tolerance is prior to listing the item, not after the sale. You had a contractual obligation to ship the item, and you broke faith with your buyer by canceling. In addition, a seller-initiated cancellation is one of the few actions that can create a defect on one’s account. Defects can downgrade a seller’s standing on eBay.
Then you compounded the issue by lying to your customer, who was, of course, upset by your failing to complete the transaction. It wasn’t necessary to make up a story, you simply should not have offered any explanation if you couldn't tell him the truth.
Every seller takes a risk when selling on eBay. It cannot be avoided. But trying to mitigate that risk after the sale can be fraught with problems. If your risk tolerance is low, then i suggest not listing items in high fraud categories like gaming, electronics, smartphones, computers, and highly coveted designer goods. Also, not everyone is cut out for internet sales. No shame in that. This can be a tough gig.
dbfolks166mt
·3 years agoThis has always been a gray area with regards to "contractual obligation" and buyers who utilize freight forwarders. While the reasons buyers utilize FF's is totally understandable from a cost perspective it may possibly conflict with a sellers preferences.
While I am unable to see the laptop in the sold items of the OP if the seller was only selling domestically and chose NOT to ship, or more precisely sell, internationally that is their preference. The fact that a buyer uses a FF to override/bypass a sellers preferences creates the conflict and possibly voids any "contractual obligation".
While I have shipped items that went through FF's and have had no problems or issues I have also canceled orders using problem with the buyers address for countries that I simply refuse to sell to for a number of reasons. While eBay professes to protect the seller once the item has been delivered to the FF they have waffled on that on occasion and that policy means NOTHING in the face of a chargeback.