The account you've posted with--which was just created today--is registered in the UK. Have you tried completely logging out of ebay.com and logging into ebay.co.uk?
Yes but it sends a code to the phone I lost. Its stupid and there is no Ebay support number to ring. I'm getting emails from a buyer but I can't do anything.
I have a feeling that this is a knock-on effect from eBay forcing the use of mobile phones for account verification rather than email (which other sites allow). If your mobile is lost, nonfunctioning or someone simply doesn't have a smart phone, they're stuck having to call CS.
@chell-3632 If this is the case try contacting eBay for Business on Facebook on the device you're using and DM them, explaining the situation.
Yes but it sends a code to the phone I lost. Its stupid and there is no Ebay support number to ring.
UK accounts require 2-factor authentication, so you will either need to be able to receive a text, an email or use the eBay app to complete signing in there.
I'm getting emails from a buyer but I can't do anything.
You should be able to reply directly to the emails to send a message to your buyer. Do not use the blue "reply" button in the message, reply to the email itself.
If you are having problems signing in in the UK, try signing in to your seller account on the UK site and when you are prompted for a password, use the "Need help signing in?" link. Select the "Reset" option. At the bottom of the resulting page you should see a contact link for users having problems signing in. That should put you in touch with eBay.
Find an internet cafe or go to a library or someplace that has computers available and simply log in. If you can't logon how do you know somebody bid on an item?
You can indeed log into eBay from your phone. I did it this morning and it worked. Logging in requires your username and password, not your phone though; I generally use a real computer. Doing anything on eBay requires typing and that cannot be done from a phone.
You can't contact, or even identify, the bidder through any account other than the one that set up the listing. As noted in the other post, you should be able to access your eBay account from any internet device. If you have forgotten the password, you just need access to the email account that's used for that eBay account.
ckimodog
·3 years ago@chell-3632
If you can't log in, how did you get to this forum to ask for help? Are you on a laptop or a PC? If you are you can log in from there.
chell-3632
OP3 years agoI opened a new account
chell-3632
OP3 years agoIf I log on with a laptop, will it allow me to log on with it texting my old phone?
chapeau-noir
·3 years ago@chell-3632 Are they demanding a verification code be sent to your old phone because you're trying to log on through a difference device?
pburn
·3 years ago@chell-3632
The account you've posted with--which was just created today--is registered in the UK. Have you tried completely logging out of ebay.com and logging into ebay.co.uk?
chell-3632
OP3 years agoYes but it sends a code to the phone I lost. Its stupid and there is no Ebay support number to ring. I'm getting emails from a buyer but I can't do anything.
chapeau-noir
·3 years agoI have a feeling that this is a knock-on effect from eBay forcing the use of mobile phones for account verification rather than email (which other sites allow). If your mobile is lost, nonfunctioning or someone simply doesn't have a smart phone, they're stuck having to call CS.
@chell-3632 If this is the case try contacting eBay for Business on Facebook on the device you're using and DM them, explaining the situation.
chell-3632
OP3 years agoThank you. I will give it a go. I just feel for the person that's trying to buy an item from me and I have no way of contacting them.
eburtonlab
·3 years agoYes but it sends a code to the phone I lost. Its stupid and there is no Ebay support number to ring.
UK accounts require 2-factor authentication, so you will either need to be able to receive a text, an email or use the eBay app to complete signing in there.
I'm getting emails from a buyer but I can't do anything.
You should be able to reply directly to the emails to send a message to your buyer. Do not use the blue "reply" button in the message, reply to the email itself.
If you are having problems signing in in the UK, try signing in to your seller account on the UK site and when you are prompted for a password, use the "Need help signing in?" link. Select the "Reset" option. At the bottom of the resulting page you should see a contact link for users having problems signing in. That should put you in touch with eBay.
femmefan1946
·3 years agoThe guys on the phones are poorly trained, have little authorityandmostly want to get you off the phone so they can get a pee break.

https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.

https://twitter.com/askebay?lang=en

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.


The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
toysaver
·3 years ago"How do you contact a buyer on a different account?"
I assume that is the real question... You can't is the real answer. It's a protection to thwart scammers.
dbfolks166mt
·3 years agoFind an internet cafe or go to a library or someplace that has computers available and simply log in. If you can't logon how do you know somebody bid on an item?
femmefan1946
·3 years agohttps://www.boredpanda.com/hilarious-florida-man-headings/?utm_source=google&utm_medium=organic&utm_campaign=organic
toomuchstuffagain35
·3 years agoWell thank you for that link.
Can I now have the last 3 hours of my life back?
evelyb30
·3 years agoYou can indeed log into eBay from your phone. I did it this morning and it worked. Logging in requires your username and password, not your phone though; I generally use a real computer. Doing anything on eBay requires typing and that cannot be done from a phone.
(unless you do everything from your phone???)
sextons-sweet-deals
·3 years agogood grief Charlie Brown!
you were able to post here, but unable to sign into your account on the device you're using to post.
not sure this O.P. is legit.
the-hook-and-the-loop
·3 years agoI live in Florida, these people are legit and do function in our society. (IF they have their phone)
toomuchstuffagain35
·3 years agoThese are the people who have fallen and can't get up (and lost their phone in the process).
chapeau-noir
·3 years agoThe "How it's going" part of the disaster sequence. 🙄
house*of*paws
·3 years agoGreat to know! 😊
[Kept hearing today about how 'anti-woke' Florida is ... and thought everyone might be asleep.] ðŸ˜
heckofagame
·3 years agoLike, for example, whatever device you are using to leave this post.
nobody*s_perfect
·3 years agoYou can't contact, or even identify, the bidder through any account other than the one that set up the listing. As noted in the other post, you should be able to access your eBay account from any internet device. If you have forgotten the password, you just need access to the email account that's used for that eBay account.
coolections
·3 years agoYou can log into your account from anywhere you desire.