I don't see the address or zip code for buyer offer
This is for a counter offer that some sent me
I either go to the offer via the link in the message
OR
via the link in the Seller Hub and I get no indication of where the buyer is
This happens on PC and Mobile
What am I missing?
Thanks
Matt
18 comments
lakefor94
·11 months ago@mreinsmith @reallynicestamps
I remembered where they send the buyer location. It is in the email sent when the buyer asks a question or makes an offer. Here is one from this morning.
a_c_green
·11 months ago...and since this three-week-old thread has been revived, I would simply add that it's not the buyer's location that would be relevant here (in case the seller is footing the bill for the shipping cost and thus trying to decide whether to accept the offer), but the destination that he has in mind, i.e. where he wants the package to go. If that's a factor, you would need to ask him where he will want it sent, not necessarily where he is registered.
mreinsmith
OP11 months agoI'm guessing they didn't choose local pickup ðŸ˜
lakefor94
·11 months ago@mreinsmith
Yep, when a buyer made an offer in the past, it used to show the buyers location. Don't know when eBay discontinued that.
mreinsmith
OP11 months agoSee! I'm not crazy.... Well..
mreinsmith
OP11 months agoWell, I'm sure you know the balance that has to be struck to have a competitive price and the advantages you get by offering free shipping
I balance that by using rate tables but this situation comply negates that
In any case, it is something I think they need to do for sellers
Thanks
tobaccocardyahoo
·11 months agoThis is a drawback of a strategic choice you made. Actually, several - 1 - use of free shipping. 2 - deciding to treat your listings as part of a flea market. If you use Make An Offer, use it with Automatic acceptance and rejection parameters.
mreinsmith
OP11 months agoA flea market, that's funny 😂
glorybells
·11 months agoI’m sure that comment was made because there’s a common misconception that sellers at a flea market will be open to any bargaining and “offersâ€. While that’s used to be true, it’s not so much anymore, as flea markets have shifted from organized garage sales to actual marketplace vendors who have a long tern presence. My best friend has had a permanent booth at a nearby large regional flea market for 21 years. I had a booth there for about 18 month. Therese days,, most vendors are uninterested in bargaining, and the price is the price . . . Sort of like most sellers on eBay these days.
mreinsmith
OP11 months agoYes, Today's marketplaces (yesterday's flea markets) are much more mainstream.
I live near Lancaster PA. Most places that were flea markets have been torn down and are now "outlets" (which really aren't outlets)
Even the open air markets with rental booths are very well run business
So referring to eBay as a flea market is somewhat disparaging.
Each seller is different, even accepting and declining offers can be automated
Now Facebook, that's a flea market! 😂😂
My 3 cents for the day, enjoy
Matt
jonathanbrightlight
·11 months agoYou won't know the buyer's zip code until a purchase has been made, because at checkout they can enter any address they want. It's not locked in at the time of the offer.
reallynicestamps
·11 months agoSince shipping is not part of the Offer process, the buyer's address is not necessary.
It appears when the Offer is accepted, and paid.
dolcetreasures
·11 months agoOf course it’s necessary to know the location prior to sending an offer? This is one of the most obvious and glaring omissions. eBay has HORRIBLE IT.
jonathanbrightlight
·11 months agoWhy? The shipping cost will be the same as it would have been if they purchased the item outright, when you also don't get the opportunity to review the buyer's location first.
dolcetreasures
·11 months agoBecause the offer would be location based. Obviously if I’m sending an offer to someone local verses in zone 9 the shipping cost alone can be significant. Knowing the location allows me insights into what my earning potential is as well as my possibilities of loss(as I offer free shipping).
glorybells
·11 months agoYour comment doesn’t make sense. The shipping doesn’t change because the buyer made an offer. On any listing where you have best offers available, you should be using calculated shipping. Offers are on the item price ONLY, the shipping doesn’t change. Once the buyer pays, the system will correctly calculate the shipping to the buyer wherever they are, and the buyer will be paying the correct shipping charge to the address they submitted when they paid. The buyer’s location has absolutely NOTHING to do with the offer.
mreinsmith
OP11 months agoI've probably asked this question before because I swear it was there
But it's probably because I just can't believe that you can't see it
My only other choice is to cancel it if the shipping is too much
jonathanbrightlight
·11 months agoIf you ever have to cancel an order because shipping is too much, you've made a mistake and should have listed it differently, either with calculated shipping or enough margin if you use free or flat rate shipping. Cancelling orders is one of the fastest ways to get yourself in major trouble on eBay.