I do not have the option to scan the qr code in ebay app for a sold and picked up item

I do not have the option to scan the qr code in ebay app for a sold and picked up item, How do input the qr code? the option is not in the APP under selling > sold> arrange local pick-up

peh2007p

95 View listings

Posted 2 years ago·Last reply 2 years ago

1 comment

monica-sells

·2 years ago

94 View listings

Proof of pickup is required to protect you against item not received cases.

For proof of pickup you can:

use the eBay app to scan the QR code the buyer received through email
use the eBay app to manually enter the 6-digit code the buyer received through email

To scan the QR code:

Go to Selling on the eBay App.
Go to the Sold tab.
Select the Arrange Pickup banner.
Tap the Scan to confirm pickup button.

If the buyer doesn't have the QR code available, ask them for the 6-digit code they received through email and manually enter it in the app.