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I cannot leave feedback for a customer that just purchased as they closed their account - Help!
I just made a sale and once the item was delivered, I went in to leave feedback for the buyer. When I click on Leave Feedback, I get this response from eBay.
"Unfortunately, this user is now inactive and no longer eligible to receive feedback. Review other transactions instead."
This request is stuck on my Selling - Overview page and I cannot get rid of it. I can't find a way to contact eBay about it. Can anyone help me get this removed from my page? Thank you.
6 comments
kh_lrtms
·10 months agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
kun.tal
·10 months agoI received this message from the seller "Sorry, this user is no longer active and no longer has permission to receive feedback. Please review other transactions instead." I have already paid for the item. I would like a refund because I can't contact the seller.
what should I do ?
candd205
·10 months agoResponded to the wrong post, sorry about that.
soh.maryl
·10 months agoIf you're saying that you did not receive your purchase, even if that seller is now NARU, you can still open an item not received case with eBay.
Unavailable member
·2 years agoNo eBayer can just close their account. It takes at least 60 days when there are open transactions. If the buyer is NARU that means eBay shut down their account.
What exactly is stuck in your Overview page?
If it's leave feedback reminder for your nonexistent buyer, just ignore it. It will drop off in about 60 days.
gwenscupboard
·2 years agoSimple solution: ignore it.