I been restricted and I do not know what to look for

Question

So, have not been Selling here for quite some time, and suddenly want to start selling some items I do not longer need , but suddenly sees that I have been Restricted from Selling. I guess it is because I have not been Selling for the last 3 or 4 yrs or so..

It says GO LOOK at your Messages. I go look at my Messages, but I have no idea what I am looking for and I can not find anything specific.

Am I looking for something that is may 4yrs old then or perhaps something I have deleted ages ago?

Who am I supposed to write to, to get this in order?

Or am I supposed to start with a Listing that is a Low-Value Item perhaps? Like something that is $50 instead of $400 maybe??

What am I supposed to do to find out what to do, so I am able to sell some items that takes up too much space in my apartment?

broto_64 · Accepted Answer

I will go ahead and ask a moderator to close this thread only because I believe it has ran its course.

jerseyboymusic · Answer

@whgamer

I hope this gets straightened out for you... I read your thread from 2021 and found the issue seemed to have been your defect rate...

@luckythewinner had posted on that thread:

"IMHO there is nothing you can do. You had 42 cases files against you in the last 12 months, and it appears that failed to accept the cases and issue a return/refund for 18 of them. (18/42 = 42.86%)

In order to be Above Standard, your percentage of cases closed without Seller Resolution must be below 0.3% if you have more than 2 unresolved cases.

So unless you have a time machine and can go back and resolve 16 of your 18 unresolved cases, you are probably doomed. "

I hope very sincerely that Ebay will give you another shot.

inhawaii · Answer

Look at it this way, a permanent ban is like DEATH, there's no coming back from it.

whgamer · Answer

@reallynicestamps Thank you for providing me the links, but I already got in touch with Ebay Support and waiting their response. They be back in 24hrs or so with a reply so I can get done what I can get done to make things in somehow order, if anyhow possible. maybe they CAN help me to some degree, to solve this so it may be at least a better one.

Because how it is, I do not and never deserved it. But surely some see it differently and think I deserve it full time and permanently.

whgamer · Answer

I have done what I have done. No need to reply anymore. I got in touch directly with Ebay, to see what I may be able to do. If anything.

A Moderator can close this Thread now. No need to hammer down on anyone that does not deserve it.

broto_64 · Answer

Just for the record there are a number of posts here referring to a post the OP left in 2001...
But that post wasn't left in 2001, it was in 2021...
Anyway, it seems the OP was permanently suspended as a direct result of some events back then that basically led to failing to meet ebay's minimum seller requirements - to which it appears the OP left in a huff never to come back in reply.
Is it possible if the OP had addressed the problem in 2021 that Ebay would not have permanently suspended the account? Hard to say, all depends how severe the issues were, how bad the metrics were failing and what was causing them to fail and if any of that could be corrected (and if it was corrected if that would be enough to bring the metrics back up to passing standard before ebay's next review).
Either way, now the OP wants back in.
And ebay's answer, well you guys gave it all away: The OP was permanently suspended in 2021.
So now the OP is once again leaving in a huff.

It would be comical were it not for the tragedy within.

whgamer · Answer

Done with this thread

whgamer · Answer

Not much Faith to be had here I see from some of you.

I did what I actually asked help for, found out where to get in touch and have done so.

I am better off getting in direct touch with Ebay, instead of asking fellow Ebayers for help, who thinks I am the baddest seed of them all no matter what.

whgamer · Answer

That case there was some time ago, and I was done, and was likely not coming back and selling again. But now I do till have my Ebay and I now want to come back and sell again, since because I need it. And the Suspension that was back then was back then and I could explain it in full detail, but I will choose not to, because I do not need to, and thingas have changed, a lot, since I last was a seller here. Too much even.

Anyway, now we are in Â´25, I still have my Account, and now I wish to sell some Items for a little while, till I choose not to anymore.

lacemaker3 · Answer

This has nothing to do with what the users here think.

Based on what you reported in 2021, eBay told you that you were in danger of being permanently suspended because your seller performance did not meet eBay's minimum requirements. At that time, you said that you were not going to do anything about it because you were not going to sell on eBay again. So the chances are that you were permanently suspended from selling back in 2021. You posted a screenshot showing that you were Below Standard, and had been for a while.

This had nothing to do with how much you were selling, it was about how dissatisfied your buyers were, in one way or another. Poor seller performance means you had unhappy buyers. It wasn't because of shipping costs either. What you charge for shipping does not factor into your selling performance. From another post, it sounds like you had problems with packages not being delivered to your buyers. That could have contributed to the problem. 18/42 = 42.86% cases closed without seller resolution, yes that's a big problem.

@whgamer wrote 09-18-2021:
Just wants to ask if anyone else is having/have had/receiving similar letters from Ebay as me, and what one should do about it.
On 2 occasions by now I getting this message from Ebay keeping telling me that my Selling Privileges may be suspended or limited.

This is what it says:
We wanted to let you know that your seller performance is still falling below our minimum requirements in the United States.
Based on your performance, we may need to limit the number of listings you can have. And in some cases, we may permanently suspend your accountâ€”which means you will no longer be able to sell on eBay.

I checked up on what it was the reason, and apparently in some cases I have too high Shipping Cost. Well, thanks to Postal Sevices costs, they are very high, even in my own opinion, and that is the fact for me having too high Shipping Cost Price, because quite simply I HAVE to charge the ACTUAL Shipping Price thx again to the Public Postal Services.

And well, I am finished Selling on Ebay. It is several months since I last sold anything on Ebay. I am NOT likely to ever again, sell, anything, again on Ebay.
But I do keep my Ebay since I ACTUALLY DO BUY items myself on Ebay on occasions.
So, please Ebay, stop threatening me you will SUSPEND My Account for not SELLING enough/any longer. IÂ´m done selling.

I wonder what next step from Ebay is. Suspend and close my Accont for actually using My Acccoint to buy items with??!?

scruffthemuff · Answer

I wanted to reach out to inform you that there have been new requirements for sellers on eBay over the past four years, especially regarding receiving payments after transactions. To sell on eBay, you will need to provide eBay with either your Social Security Number or a Business Tax Identification Number. Additionally, it's essential to specify which financial institution (such as your bank, PayPal account, Chime, or a checking/savings account) you want your funds transferred to.

If you're able to access your account, I encourage you to update this necessary information as soon as possible in order to start selling on eBay. If you run into any difficulties, I recommend contacting eBay customer service, as they are there to assist all sellers, including those returning to the platform.

I hope this information helps you get everything sorted out. Welcome back to eBay!

whgamer · Answer

@kensgiftshop and what if it is Posters you feel I should not sell here if it is. Anyway, which it is not.

But hey, thx for info of what I should not sell. Fine. I will not try to take over your Market or something.

whgamer · Answer

And by the way @luckythewinner ... Sorry,I do not know what you are referring to when you mention a thing like something back in from 2001. I was not on Ebay back then. I came mUcH later. I am back and want to sell on Ebay again, since I do juat have a few things I need to get rid of and that takes up way too much space. I am not here to sell for many years. I am here to get rid of items that are in need of a new and better home for a few mths and then I am done selling. I will still buy as I been doing for a long time some items on occasions though. Anyway, thx all for info and help.

whgamer · Answer

Yep, now I need to figure out what this IBAN stands and what is for.

I guess I will figure it out and things getÂ´s easier after I figuring out this.

Should probably be nice and sell some items again on Ebay after such a long time. Need to get some items to some better homes that just takes up a lot of space.

Thx for hammering this in. Needs to do this even for just some tiny things to sell.

luckythewinner · Answer

"We wanted to let you know that your seller performance is still falling below our minimum requirements in the United States."

I think you were mistaken back then. The minimum standards for sellers had nothing to do with the volume you were selling as you posted in 2001. It had to do with you failing to meet eBay's definition of what eBay considered to be a seller in good standing.

eBay's selling standards have changed constantly over the past 25 years, and I do not think anyone here can remember exactly what they were in 2001. But I suspect it had to do with feedback percentage, detailed seller ratings, and disputes.

As for who to talk to, I think that was something you needed to address 25 years ago. I doubt eBay is going to reinstate you as a seller at this point.

albertabrightalberta · Answer

It should be noted that the OP is in Norway.

whgamer · Answer

Yep, that is true. Lot has changed since last time I was selling, and I only have been using my Ebay account for Buying on occasions. I read that you had to enlist your bank account number and such, but I understood it could wait till you at least had sold your 1st item. No true?

mtgraves7984 · Answer

@whgamer I think Ken's got it. Can you narrow your message search to near the timeline of this post? Read through and think back... My Account is at risk of Suspension - The eBay Community

caldreamer · Answer

Be you are a sporadic seller (EBAY sets selling limitations and EBAY will hold you money for 30 days).

A lot has changed since you last sold item (EBAY no longer uses PayPal for their money management). All sellers are required to enroll in new Managed Payments (you cannot get paid until you do this).

You must provide your checking account# and social security# (EBAY reports your income to the IRS). NAME on your checking account, social security card and EBAY profile page must be EXACT MATCH (or your application may be denied).

https://www.ebay.com/help/selling/getting-paid/registering-seller?id=4792&st=3&pos=1&query=Registering%20as%20a%20seller&intent=register%20to%20sell&lucenceai=lucenceai&docId=HELP1461

whgamer · Answer

Owing Ebay Money? Nope. Dissatisfying a Buyer? Nope. Dissatisfying me? Yes. I need to know who to get in touch with that can solve this.

dhbookds · Answer

Have you completed the registration with Managed Payments? Given your bank account #, etc?

grand-and-glorious-purpose · Answer

Have you verified your bank account and SS#?

kensgiftshop · Answer

Does it have anything to do with your post from 9/18/2001 "My Account is at risk of Suspension"

mooncat_watches · Answer

@whgamer wrote: I have been Restricted from Selling. I guess it is because I have not been Selling for the last 3 or 4 yrs or so.. Doubtful...it is more likely something more serious than this.

mtgraves7984 · Answer

Am I looking for something that is may 4yrs old then or perhaps something I have deleted ages ago?

@whgamer

I think ^^^ that's exactly what you'd be looking for. Did you leave owing eBay money or dissatisfying a buyer?