I am the seller, Fedex just stole my shoes and I was told I may have to take the loss. | Selling

unprogrammed · 2023-01-05T00:00:20.770000Z

My friend wanted me to sell a pair of shoes on my ebay account since he didn't have one. I sold the pair and it was being shipped through FedEx as per usual. My friend dropped it off and got the receipt, almost 3 weeks pass and not a single scan was done on the package. The store told us that the FedEx guy picked it left and gave documentation that he in fact picked it up. We called FedEx and they would make a "case" but when we bring up case #s they would say it doesn't exist. The appeal button doesn't work for me and I called for a request to make an appeal through phone. I don't know what to do and if anyone has had a similar experience please let me know.

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I am the seller, Fedex just stole my shoes and I was told I may have to take the loss. | Selling | eBay Community