I am looking to find a new place to buy and sell.
I have recently been the recipient of extortion attempts but 2 buyers and eBay did nothing to protect me. I am furious and do not want to give them another cent if they don't support their big sellers and buyers.
Any help, or words of encouragement?
Thanks, Cory
I already took all of my 200 listings down
19 comments
isaiah53-57
·2 years ago@dc_stoner
Got nuthin' for ya - My guess is buyer fraud will get WAAAY WORSE before it gets any better with no guarantee it will ever get any better due to the ease of scams and thievery with the 100% Money Back Guarantee.
We, like you bought and sold a large amount of items here in the last 20+ years using 7 or 8 different accounts - We stopped listing a couple years ago due to the Money Back Guarantee and Promoted Listings... We put our exit strategy into effect and went back to work part-time as supervisors and though we still sell, it is mainly locally/shows/fairs/events at our leisure. We are hoarding our best stock for the future of sales, biding our time for whatever rises to the top in the next 5 to 10 years, But I guarantee you, as long as this site runs with their MBG and PL programs we wont list anything here.
I personally believe that this site is in their exit strategy with these programs, already seeing that when boomers exit, the site stands a good chance of following suit - Seems the younger crowd is on to this site - I dont believe they are emotionally or financially vested here like boomers are/were - for the most part, what I hear is a reiteration of bad press when I talk to anyone younger than 50 about ebay...So my guess is the site is doing everything they can to maximize profit during that time, even with the knowledge that what they do may well drive people away in the long run... Get it while the gettin's good and get out...
I mean really, what would you expect when your strategy seems to be a quest for 30% to 50% of the items price in fees - a fee they retain even though a thief, with ease, steals the $500 coin or electronic device or car part you took the valuable time out of your life to list and sell - That wont float with the masses for long.... all of the preceding text being in my most humble opinion of course...
dc_stoner
OP2 years agoI understand your sentiment with the glare. Especially concerning an old Franklin half dollar. The glare on higher end coins is actually intentionally there as it shows the mirror like quality some.of these proof coins possess.
You are absolutely right about the ones in the little 2x2's and thanks for the advice. I'm sorry I'm jumping around. I'm fired up at the moment. Thank you sincerely to all who reply
kensgiftshop
·2 years agoThat coin doesn't look uncirculated and has a scratch on the left side which isn't mentioned in your description.
dc_stoner
OP2 years agoThat unfortunately was.from the ai description and from the "sell one like this option" thanks for letting me know that it was there.
brightlightbookseller
·2 years agoGood reasons to avoid both of those things. I've found too many mistakes from trying to use either the AI tool (plus it just reads badly usually), or from Sell Similar.
I think you'll do fine sticking around here if you're willing! Maybe keep in mind this advice I've seen from other users: Photograph as if your buyer won't read the description, and describe as if they won't look at the photos. (And always use your own original photos and description!)
logical_collection
·2 years agopeople are on edge because of many factors these days, i have had a few people come at me harshly recently. best you can do is shrug it off. Little money lost in the long run is not that big a problem and the same issue is on every platform or storefront.
tobaccocardyahoo
·2 years agoI have to agree with @rosszonebricks
Ebay is the leading marketplace for selling all types of collectibles.
With your volume of sales, it is not surprising that you may have some pictures on your listings which are not providing an adequate representation. And you may be pressed for time and forgetting to use all the words you should in the condition statement.
I see lots of images on listings with glare problems. It often can be avoided if one scans the item instead of photographing it, it may also be avoided by adjusting the lighting. Many buyers are unwilling to forgive such problems, and are unhappy with the delays associated with the MBG process unless the seller is extremely responsive.
Sometimes too much success creates too much stress. This is not a criticism of you, this is a recognition of the human condition.
Either find another way to sell, or find a way to limit the stress. I list and sell fewer items than I could because I have limits to my tolerance. You need to find what the appropriate level is for you.
And remember, many buyers will never look at your FB. It is an archaic leftover from the Wild West Days of Ebay, when sellers regularly scrooged buyers and Pierre ignored all of it.
yuzuha
·2 years agoOr the angle at which you take the photo. I often have to wiggle stuff around in my photo area to get a position where there is no glare-- anything that is encased/wrapped in plastic will be bad for that.
house*of*paws
·2 years agoHi @dc_stoner
You have experienced a problem faced by most sellers who have chosen to have a ‘no return’ policy: buyers leaving negative feedback without contacting you first.
Many buyers are unfamiliar with eBay’s buyer protection policies … and think they have no alternative to leaving bad feedback when they are unhappy with the item they receive. [Both of the buyers appear to have felt ‘tricked’ by the listing photos masking flaws in the items.]
I’m very sorry this happened, but I don’t know what help you expected from eBay that you didn’t receive. eBay has no way of knowing who is telling the truth about the condition of the item … and prefers that sellers accept returns.
Nobody here is likely to suggest alternative venues to list items. If they’re here answering questions, they probably still use eBay … despite its flaws.
dc_stoner
OP2 years agoBuyer 1 receives a coin in a brand new capsule straight from the mint. All of the pictures in the listing is literally of that item. Claims I mislead them, doesn't contact me personally, which I would've given a refund partially anyway. Instead due to their failure to comprehend,.my shop suffers
ckimodog
·2 years ago@dc_stoner
Hi Cory
Those of us here on the community discussion forum are really not supposed to suggest other internet selling outlets. Given what you are selling, it looks like you're doing pretty good. Sorry to say, but extortion and fraud is everywhere on the internet. Not just eBay.
My suggestion would just be to google it and read the reviews left by other sellers. That could be helpful.
Wishing you well and Good luck!
dc_stoner
OP2 years agoHonestly most the time there's any issue whatsoever I give them a full refund no questions asked and let.them keep the item. As a newer seller I want to support the buyer even if it acts as a loss leader for me
These are completely different. I could.smell.the extortion coming off of these. And I spend an hour trying to just talk to a human at eBay to no avail.
After finally getting a human, it is an Indian woman who's English is sub par and didn't fully understand what I was implying.
stuff4divas
·2 years ago@dc_stoner
Contact eBay via their social media sites with a private message:
https://Facebook.com/ebay
AND-OR
https://Twitter.com/askebay
Great customer service on both
Also, even if u don't do social media, u can just open one or both accounts for eBay purposes only
rosszonebricks
·2 years agoIf that's your 90 day total, I find it hard to believe you will find anywhere else that could even come close to generating that kind of traffic.
Don't let TWO bad experiences make you quit your business entirely. (unless of course you can afford to just walk away from selling) Learn whatever lessons you can from those two bad experiences and keep on truckin'.
dc_stoner
OP2 years agoThank you for the blunt answer. I'm flustered like crazy and it's hard not to take it as an attack. I work a normal job at night. I sell on eBay by myself. It's just me. So since these incidents happened back to back I'm wondering if a more experienced seller could help me
harborauction
·2 years agoI get it, you're steamed over the 2 negs you got this month. If you do any kind of volume you will eventually run into problem buyers, don't let it stop your successful ebay dealings. I've been on ebay quite a while and never had 100% positive for too long
You mention "extortion" Did either of those buyers threaten to leave negs if you wouldn't do a partial refund or something like that? If so I believe any neg after such a message can be removed.
Someone more knowledgeable about this will come along and maybe verify
brightlightbookseller
·2 years agoThat's very dependent on what you sell, but if you think any other marketplace will be more seller friendly...well, I try not to laugh at sincerity, but it's tempting.
Good luck on your future endeavors!
dc_stoner
OP2 years agoCoins mostly. Silver and occasional gold.
It doesn't even have to be a move somewhere. Any advice on how to navigate this instead of going in endless circles trying to talk to a human who works at eBay?
brightlightbookseller
·2 years agoWhat kind of problems did you have? You didn't really give much detail in the original post. Many of us here have experience with bad buyers so we can probably provide some advice to minimize your risks, though you can never eliminate it.