how to return a product buy with Cash on Delivery
I sold an (**bleep**) 100% authentic 2004 Dior Jacket to a guy. Everything went well, money is on my bank account. Almost two weeks later he initiated a return/refund process and wrote me that the buttons are fake (which we cleared up aren't). He 100% already has three of these jackets at home and saw that the button/backsides are the same on all of them including the one he bought from me. Now he is claims the positioning/ratio of the imprint on the back buttons "does not seem" the same. He sent pics, that is not true either.
To me it looks like he just changed his mind and would like his money back. Maybe he's a scammer, I don't know that. I won't refund, I will wait until Ebay get's in. I can prove the jacket is authentic - from what I've been reading online, Ebay does not care much about what the seller says.
Does anyone have experience with how this goes down if Ebay gets into the process?
Much appreciated.
tools*
·1 year agoHow can eBay force a refund if the jacket was purchased with cash?
toysaver
·1 year agoThere was no jacket. the poster is manipulating the internet to display a phone number that will be associated with eBay returns. It was edited out by the moderators. They want to take calls about returns to steal personal and or financial information. I don't know why eBay doesn't have the software or AI to ban this type of activity.
kensgiftshop
·1 year agoBecause the sale happened on Ebay.
As long as the buyer used one of the approved payment methods, they are covered by the MBG.
kraftique
·1 year agojust allow the return. You will lose money if he keeps it and gets refunded by Ebay without having to return it. It will be a loss on your part.
pikabo-icu
·1 year ago@helpline4152 STOP DOING THAT!
I don't know what you expect to gain by this but stop it.
You are too late for anything if you actually got a return.
Posting here doesn't earn you one ounce of cred..
Aaaaaand this thread is old..
12345jamesstamps
·1 year agoI feel like it's a 'groundhog day'...hearing about this in the past.
chapeau-noir
·1 year ago"Stepping in" is eBay speak for "lose your shirt."
Just take the return - chances are, you'll just get the jacket back - your buyer may have already worn it to some sort of occasion, or just changed his mind. We have little to no protection on eBay.
inhawaii
·1 year ago@ebooksdiva summed it up pretty nicely.
Those are your 3 options.
sextons-sweet-deals
·1 year agocannot help.
you have no active nor sold listings under this I.D.
68barbie
·1 year ago@sextons-sweet-deals I'm pretty sure this is a related thread: https://community.ebay.com/t5/Returns/Return-Scam/m-p/34980056#M53704.
-C
@68barbie
I believe you're right. The OP in both threads used the same word in parentheses but the mods edited it out in this thread. They are the same.
kensgiftshop
·1 year agoThought I had read that before.
The OP here is registered in India and the other is Germany.
glorybells
·1 year ago@kensgiftshop , same person listed on two different sites? Is there anything hinky about that? Just curious,sounds weird to me.
chapeau-noir
·1 year agoWhoa - and then delivered COD?
kensgiftshop
·1 year agoOn the other post, on 3/12, they said the buyer canceled the return and decided to keep the jacket.
Ya, a little weird.
reallynicestamps
·1 year agoAlso, by accepting the return, you will probably get an undamaged, resellable, jacket back.
Scissors exist.
kensgiftshop
·1 year agoIf you wait and let Ebay get involved, you won't like the results.
If buyer filed an INAD, and you want it returned before refunding, accept the return and pay return shipping.
If you let Ebay decide, they could refund the buyer from your account and let them keep the jacket and their fee's.
If the buyer opened a return for not as described you have three options.
1. Accept the return, issue the return label, refund upon receipt of returned item and relist it.
2. Refund without requiring a return allowing the buyer to keep the item
3. Do nothing and let eBay handle it, doing this the buyer will be refunded from your account, allowed to keep the item along with that you get a lovely defect against your selling account for cases closed without a sellers resolution.
It matters not that you think your item is authentic, the buyer doesn't agree. eBay will ALWAYS side with the buyer.
helpline4152
OP1 year agoI sold an (**bleep**) 100% authentic 2004 Dior Jacket to a guy. Everything went well, money is on my bank account. Almost two weeks later he initiated a return/refund process and wrote me that the buttons are fake (which we cleared up aren't). He 100% already has three of these jackets at me and saw that the button/backsides are the same on all of them including the one he bought from me. Now he is claims the of the imprint on the back buttons "does not seem" the same. He sent pics, that is not true either.
To me it looks like he just changed his mind and would like his money back. Maybe he's a scammer, I don't know that. I won't refund, I will wait until Ebay get's in. I can prove the jacket is - from what I've been reading online, Ebay does not care much about what the seller says.
Does anyone have experience with how this goes down if Ebay gets into the process?
Much appreciated.
tobaccocardyahoo
·1 year agoYou appear to think that something like a trial occurs when Ebay steps in, and that you get to make a case that the buyer is wrong and a liar and a cheat.
There is no trial. Ebay looks and says the buyer said not as described. The seller did not agree to the return and did not issue a refund is all Ebay considers. The buyer wins.
gurlcat
·1 year agoThis thing doesn't think, not in the human sense anyway. It started a post that was just a copy-paste of another post (in March) and now it's making that same full post as replies (see messages 15 and 16 ^).
Anybody remember the 'glitching' zombie in the water fountain, on Dawn of the Dead (2004)?
pikabo-icu
·1 year ago@gurlcat That's my favorite zombie movie of all time..
gurlcat
·1 year agoOMG I'm so glad you made me think about it. -So, yeah Dawn is WAY up there for me too. But I'd have to say 28 ____'s Later is my fav (and yes I do think 'Weeks' is as good as 'Days' so they're tied for first basically). Yes, admittedly part of it is my being an anglophile.
But ..... then I wondered, 'Wasn't there talk about a third one at some point?' So I looked it up and HOLY COW, LOOK!!! And practically no waiting even, it's NEXT MONTH!!
https://www.imdb.com/title/tt10548174/?ref_=ls_t_3
LOL this zombie actually looks like it could be Cillian Murphy. Unfortunately he doesn't appear to be in the cast. -Ralph Fiennes is though, one of my other 'ME-OW' men. 🤣
pikabo-icu
·1 year ago@gurlcat Nice!! I'll be watching it.. I love me some zombies. Ooohh the photos look good!
I like a good revenge/retribution movie too, Nobody 2 is coming out soon..
toysaver
·1 year agoIt's obvious to some who the scammer is.
kensgiftshop
·1 year agoNow, if the buyer opens a case with their payment provider, you'll probably lose the jacket and payment.