How to report fraudulent listings - obviously fake listings of "pictures" of item
I've run across some listings that are obviously fraudulent listings. The seller has pics they have taken from the actual product, or the manufacturer, and has created what appears to be an actual listing.
They throw in a line in the description stating "this is for a picture of the actual item" or "this is for a printed picture of the item".
Now I understand that selling a picture is allowed, but deceptively listing the "picture" in an actual item category is obviously an attempt to rip someone off. When I see this type of listing, I've tried to report it, but the AI review allows. So, I can only assume I am not selecting the correct report type.
I'm talking about some high dollar items here, even having the eBay "authenticity guarantee". You'd think eBay would take this seriously and ban users doing this or at least stop the ripoff listings.
Does anyone have any insight on how to go about dealing with this stuff when you come across it?
kh-stanley1
·1 year agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.
Thank you for understanding.
kalyoth
·1 year agoReporting them makes you feel better but so does watching paint dry & banging ur head on a concrete wall. AI reviews it all & unless you are the rights holder - its a pointless exercise now.
luckythewinner
·1 year agostale thread.
simply-the-best-for-you
·2 years ago4 MONTH OLD THREAD
feder_heid
·2 years agoHonestly, Ebay doesn’t care about anything anymore. We reported someone who actually duplicated one of our listings and is trying to sell it for $500. He used our pictures our description everything. I reported it to Ebay and they said it’s not in violation of their policy. I used to like Ebay but I’ve had one problem after another as a seller and all they care about is money
ittybitnot
·2 years agoI've tried to report it, but the AI review allows.
@remover22
Yes, the new AI auto-responder that says there no policy violation in the listing is annoying. This is especially true since you took the time to report it in the first place.
eBay likes their AI, let them take care of their own problem scammers. They will fix it when it starts costing them more money, or they won't.
Unsavory sellers selling just "Pictures" of a product have been around for many many years. It appears there is a resurgence of sorts lately. Maybe because eBay AI says its ok....????
ckimodog
·2 years ago@remover22
Were they Trump Sneakers? That was a popular scam a few months ago. People were livid.
In the middle of the listing to the right, you'll read report this item, the item number is right under it. Go to listing practices. Fraudulent listing or misleading title would be a good choice. Go from there.
Happy Selling
remover22
OP2 years agoNo, it was several different items from high end GPUs to designer clothing and accessories.
Thanks for the advice on the reporting direction!😊
ampmaster.uk
·1 year agoThat Report Item button seems to have vanished in the UK.
Unavailable member
·1 year ago@ampmaster.uk
You are over a year late responding to this old thread from April 2024.
ampmaster.uk
·1 year agoThere is a "?" at bottom of page on right side. This gives an option to report but does not have a fraudulent listing option or anything similar that you can select.
eburtonlab
·1 year ago@ampmaster.uk
There is a "?" at bottom of page on right side. This gives an option to report but does not have a fraudulent listing option or anything similar that you can select.
Options may vary by category. Try reporting "Product or Listing", then choose "Problem in the listing" and from there, either "Description is unrelated to item" or "No item for sale" or "Search manipulation". You should have the opportunity to provide an explanation of whichever you choose.
Even if the AI is unable to find a policy violation, if enough folks submit independent reports, the listing may get looked at by a human at some point.
Or else try reporting the seller directly:
https://www.ebay.com/help/action?topicId=4850
hartungcards
·2 years agoYes - just ignore it and move on. If you're not buying it yourself, it's not your problem.
slippinjimmy
·2 years agoThis type of activity makes for unhappy buyers, unhappy buyers stop coming to eBay and maybe even more damaging, they tell their friends to stay away.
This hurts ALL sellers!
remover22
OP2 years agoYeah, I'm more worried about how this makes it harder and harder to sell. Buyers can already exploit the purchasing process to an obscene amount. People doing doing this just pushes eBay to make it harder for sellers to get an even break.