How to make a second chance offer? | Selling

bitsofsiliconvalley · 2023-04-06T23:17:52.221000Z

I cancelled an auction sale to a non-paying buyer, and I want to make a second chance offer to the next highest bidder. Can someone explain how that works now? I have eBay's instructions. They aren't consistent with the site's behavior. The first step is to "Find your listing in either My eBay Selling Activity or Seller Hub." But there is no "Selling Activity" item in "My eBay." When I select "Seller Hub" (actually "Selling," but it displays the Seller Hub page) the next step is to "Select Second Chance Offer from More actions and then Continue." But there's nothing labeled "More actions" anywhere on the page. There's a dropdown menu for the canceled item in the "Actions" column, and that might be interpreted as "More actions," but it has no "second chance offer" option; only "Print packing slip and more," "Print coupon," "Add/edit note," "Relist," "Sell similar," "Contact buyer," "Report buyer," "View order details," and "Archive." I tried to wing it and had no better luck. page. I found the "Manage ended listings" page, selected "Eligible for second chance offer," and clicked Search. I expected eBay to display the item I canceled, but it displayed another one, one I sold (paid, shipped, and delivered) instead.

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