How to contact Viewers of items
Summary: gr279104 inquired about emailing users who view their sale listings to negotiate prices. vivabe explained that offers can only be sent to watchers, not just viewers. gr279104 and other participants expressed frustration with receiving unsolicited emails after viewing listings. ten_o_nine provided insight that eBay sends these emails based on browsing history, not the sellers themselves, and suggested changing eBay's communication preferences to avoid them. Finally, mam98031 advised using the 'Eligible To Send Offers' feature in eBay's Seller Hub to contact interested buyers who have saved the listing.
How can I email someone who has viewed an item that I've posted for sale? I'm willing to negotiate price, if they will email me.
13 comments
mam98031
·1 week agoThere is no way to do that. However go to your Seller Hub and then just below where your ID is stated on the left in nice bold print is Eligible To Send Offers. Go there and send offers to those that are allowing it, as not all buyers want to entertain offers. They can turn them off if they want.
I review this every week on Sundays and send out offers as I desire. Sometimes it works and sometimes it doesn't. But I get a few sales from it, so it is worth the time.
gr279104
OP1 week agoThank you for the information.
mam98031
·1 week agoDid it help?
kensgiftshop
·2 weeks agoJust because someone looked at a listing, doesn't mean they are interested in buying it.
I look at dozens of listings every day and have no interest in buying them.
hartungcards
·2 weeks ago · EditedI've always wondered how I can email someone who has absolutely no interest in my stuff, and ask them why they haven't looked at it.
inhawaii
·2 weeks agoYou can't send an offer to "viewers" only to "watchers".
ten_o_nine
·2 weeks ago · EditedIf a seller emailed me after I viewed their item, I'd say, "Sorry for viewing your item, I'll be more careful next time". I am viewing to buy not negotiate every item I view.
gr279104
OP2 weeks agoThank you for responding and I understand your comment. However, when I'm doing research on an item before listing it for sale, I always get unwanted emails regarding that listing. Why is that?
ten_o_nine
·2 weeks ago · EditedYou can turn off these automatic notifications directly through your
Communication Preferences. eBay tracks your browsing history and automatically triggers "Seller Offers" or "Make an Offer" marketing emails if you spend time viewing a specific listing. The sellers do not actually see your personal email address or identity; eBay simply targets you on their behalf as an "interested buyer".
vivabe
·2 weeks agoYou already have BIN or Best Offer, so interested people will send you an offer.
Also, if someone/watcher is watching (not just view, they saved your listing) you should be able to send extra discount to the potential buyer. At this point you do not know who is watching your listing. You know only if they send you a counter offer or accept your discounted offer.
gr279104
OP2 weeks agoThank you for responding. However, every time that I view other people's listings, I always get unwanted emails. Is this standard for all postings?
inhawaii
·2 weeks agoThat's ebay doing that, not the seller.
kensgiftshop
·2 weeks agoI get those to and hate them.
Why would you want to send unwanted emails to someone that just looked at your listing?