How to cancel order after buyer made an offer | Selling

find_your_shine · 2026-06-30T00:50:50.346223Z

I asked them to cancel their order or deny my counter offer we negotiated. They decided last minute that based on the measurements it wouldnt fit them. Now I have this item stuck in my "awaiting payments" section and theres no option to cancel their order and they are unresponsive. I dont think it should be their responsibility after they decided not to buy. How do I fix?

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How to cancel order after buyer made an offer | Selling | eBay Community