How do you feel/deal with buyers wanting their discounts after the fact? | Selling

ajs_coins_and_alchemy · 2023-09-02T01:24:00.003000Z

I'm not talking about buyers who receive their item and try to swindle partial refunds with the threat of return or whining about fake damage or whatever scammy things. Primarily...How do you feel and/or deal with buyers who make a purchase not using a seller initiated discount offer, but come back wanting it after the fact. -I've had buyers who have been in back & forth offer negotiations with me and clicked "Buy It Now" which sometimes made it clear to me they didn't know any better that they needed to accept my offer. Those people usually ACCUSE ME OF CHANGING THE PRICE.... sadly they're usually older and don't know what they are doing on the computer. -There are also buyers who purchase an item, and come back afterwards and directly say or indirectly make clear they DIDNT SEE the discount offer prior to purchase. I've had buyers say "I didn't see it and didn't see my email". I had someone today say "i received this offer but it didnt get applied'. The latter person (received but not applied) i know never even saw the offer because according to records they purchased the item within 28 seconds or less of receiving offer, no way they saw offer and were inspired to purchase. To me, if it's clear the buyer meant to accept the discount, I'll happily oblige but politely inform them they NEED to click accept on those offers. How do you feel about buyers who NEVER SAW the discount, purchased the item anyway, then come back AFTER they see the discount wanting or demanding to apply it? That's like going to the grocery store, buying stuff, going home. Next day clipping coupons from that next days newspaper and walking back into the store demanding it be applied to your previous days purchase. Sure that may work some places but come on man. Am I right?

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How do you feel/deal with buyers wanting their discounts after the fact? | Selling | eBay Community