How do I find receipt for lable that has insurance amount? | Selling

king5257 · 2025-12-21T17:31:56.927000Z

How do I find a receipt for the insurance I paid on Fedex Home Delivery label? When I originally dropped off my package Fedex store scanned it and it somehow got put in "on hold for pickup section". Went to store next morning and they found it and rescanned label. Tracking now has duplicate tracking results, first saying I picked it up and signed for it. Second result has it at same sort facility for over 2 weeks, undelivered to buyer. Fedex is now saying they don't have any record of Ebay sending them declared value insurance amount. I know I paid for it. But I can't find anywhere on Ebay site that shows a receipt that I purchased insurance. Fedex is trying to only give me $100 standard payout.

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How do I find receipt for lable that has insurance amount? | Selling | eBay Community