Help with new sizing listing rules for products with multiple sizes in listing
Summary: dalorcourt is seeking advice on eBay's new sizing rules for apparel and footwear, particularly for sizes not supported by eBay, such as waist size 35. They are struggling with listing pants in multiple sizes, as eBay's suggestion to use the nearest size is not practical. caldreamer suggests listing the size as 34 and including explanations in the description and photos, while noting challenges they faced with similar issues. klhmdg suggests listing the unsupported sizes separately. caldreamer also proposes using additional variables in the listing to clearly indicate the actual size to the buyer.
Hello everyone,
I need some advice on handling eBay's new rules for apparel and footwear listings, which now require selecting from their supported size options. What should I do for pants in sizes that eBay doesn’t support, like size 35 (waist)? This is challenging for listings with multiple size variations where buyers select sizes before purchasing. For instance, I sell pants in sizes 34, 35, and 36, but eBay doesn't offer a size 35 option. Their suggestion to pick the nearest available size isn't practical, as it doesn't clarify whether a buyer selecting 34 or 36 genuinely wants size 35.
I thought about listing all sizes under "waist size" so that I can fill in custom sizes, but eBay won’t allow me to publish the listing if I leave the regular size box empty. Putting in a random size from the available supported sizes seems like a recipe for confusing customers and possible getting item not described cases opened.
Has anyone else faced similar issues, and how are you managing this change?
Thanks so much!
caldreamer
·3 weeks agoCustomers are lazy and rarely read the description but everyone looks at photos. I would list size as 34 as many people would appreciate that "extra inch". Then type up an explanation that LABEL SIZE is really 35 and take a photo of that. I would also write explanation on your description page in case the customer reads it.
I had a rare situation with PLUS SIZE pants that were Size 1 (you cannot write in Size 1 on the PLUS SIZE page. So I had to list the item as JUNIOR Size 1 and explained that EBAY new requirements block me from listing this item as PLUS.
dalorcourt
OP3 weeks agoThanks for your reply. I'm asking specifically for multi variation listing i.e. listings that offer the item in all the available sizes and the customer can select their size from a drop down menu when purchasing. If I have the pants in size 34, 35 and 36. If I added the size 35 under the size 34 option, when the customer purchases the 34, how would I know if they really wanted the size 34, or the 35?
klhmdg
·3 weeks agoYou may need to list the "odd" ones separately.
caldreamer
·3 weeks agoI would include 2 variables (one showing SIZE 34 and one showing explanation LABEL SIZE 35). Create "your own variable" entitled DESCRIPTION (type LABEL SIZE 35 actually 35"). On your describe page I would also include explanation.
When customer selects SIZE 34 (they will also see your DESCRIPTION that LABEL SIZE actually 35).
aswegrow2
·1 week agoMore work for the seller and buyers are looking at photos and item specifics, most of the time don't read the other context.