HELP! Buyer wants to return part of refund, and I don't know how.
Hello, I need help on what to do in this particular situation. A buyer recently notified me that a component of their purchase was missing, so I gave them a full refund. They later contacted me, insisting on giving me part of the refund back. I am not sure about how to go about that unless I use an outside party like PayPal, etc, which I believe is against eBay's policies. Please advise.
5 comments
inhawaii
·1 year agoGood karma for you.
Good karma for your buyer.
mantle1951
·1 year agoThey have to go into Paypal, not thru the same item they bought in Ebay
emerijosh
OP1 year agoThank you!
mantle1951
·1 year agoYes they can pay you thru Paypal, no problem.
emerijosh
OP1 year agoThank you for the fast reply!