I've been a seller for 25 years and have never had a problem getting an issue resolved. Now I can't even get someone on the phone to read the black and white proof that the buyer, who's been here just 6 months, uploaded a fraudulent tracking number that was delivered BEFORE the claim was even filed. So I'm out $1,000. Is it time to close my account permanently or is there a way to resolve?

My first post is a bit muddled: folllow the steps below with link. Here is mudsharks post:eBay's and other 3rd party online retail site's automated Item not received (INR) system can only look for a Delivered scan when a tracking number is uploaded. Since they are neither the sender or recipient they are not entitled to more info from the USPS, FedEx, UPS and other shipping agencies. You can appeal the decision (link below) however, you have to do a bit of leg work to win t...

Help - Buyer committed fraud and ebay sided with him anyway | Selling

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Help - Buyer committed fraud and ebay sided with him anyway | Selling | eBay Community