Have we sellers just given up on feedback?
I know the trolls (, shills and employees) will just say to give positive feedback for pay (just part of the broken system) but I think I'm just done with it. I've tried everything from waiting till they receive (to remind them), trying to contact to remind, leaving handwritten notes, or leaving feedback immediately. Nothing matters. I used to mention only because I wanted to see how to increase from maybe 10% feedback, but now it seems like 1%.
I assume it's binary, where many will say just give positive feedback, others might say just do nothing. Not complaining. I'm sure it sounds like whining about the 'You've Got Mail' voice on AOL...it's just done, move on...
97 comments
metw8888.tp3jughg9
·10 months agoYou might enjoy this as an answer to your problem. There is a function in your account settings to leave automated feedback and it works two different ways...
*You can set it to leave feedback automatically for the buyer when they purchase from you.
*You can set it to automatically leave feedback only if the buyer has left feedback for the seller.
This second setting is very beneficial. It doesn't guarantee that you'll receive more feedback, but it does set fairness in the exchange of feedback between buyer and seller.
svetlana_odessa
·11 months agoI wonder if the percentage of feedback has any effect on sales or helps to promote listings in search results. In any case, it's always nice to know that the product has reached the buyer and if they are satisfied or not with their purchase. Feedbacks are motivating.
chapeau-noir
·11 months agoAgree with this - I always appreciate feedback from my buyers. Many just don't leave feedback, though, not out of ignorance, but because eBay isn't the little community it once was in the (now far) olden days, and people are pestered endlessly for feedback on everything. I doubt I've left feedback on Amazon more than a handful of times, and I've been using Amazon since 1995 or whenever is started.
mam98031
·10 months agoThe effect would be on Buyers, Not Ebay. Some buyers never look at a seller's feedback but other do. It is a mixed bag and we will never know how many actually review our feedback.
Potentially bad feedback can cause harm to the health of a seller's account. If those unhappy buyers opened a claim for one reason or another, get too many of them per the Service Metrics, you can have the amount you can sell significantly reduced as well as having to pay penalty fees to Ebay for falling Below Standard.
https://www.ebay.com/sh/performance/service-metrics
rhi1mom
·11 months agoI no longer expect feedback. It seems to be just a part of the platform and the way things operate at this time. I only give feedback when it has been received.
mr_lincoln
·11 months agoHi @baydealz
You have sold about 1,300 items and as of this writing have a FB count of (922)
922 / 1300 = 70.9% FB that you have received. The numbers are pretty clear and not close to 10%.
On September 3rd eBay launched Auto-Feedback so moving forward from then you will receive 100% FB on all sold items and your FB count will go up on a regular basis.
adamcartwright
·11 months ago@mr_lincoln
Looks like a large percentage of OP's FB is as a buyer.
Betcha his seller FB is more like the usual 30-35%.
mr_lincoln
·11 months ago@adamcartwright
I am in year 11 and FB has always been at or above 50% from Buyers. I think a lot has to do with Buyers in different categories. I leave FB for my customers long before they ever get their item, that way it's done and I don't have to deal with it later. I don't mention it, I don't put notes in packages about it, I just let it happen or not.
Lately I have started checking the FB history of more customers and have been surprised to find that some never leave it for Sellers. They have zero Left for others FB.
adamcartwright
·11 months ago@richard1rst
I do my FB the same way -- I leave it when I print the shipping label -- and am at about 32-35%.
I peeped what you sell and can understand that 50% -- collectors are probably thrilled when they open your packages.
mr_lincoln
·11 months ago@adamcartwright
I think that is a big part of it and again it points to Buyers in different categories. As to the FB I have received over the years three key points get repeated over and over:
-Fast shipping
-Packed securely
-As described
Those happen to be the three main things I would want as a Buyer so meeting expectations and providing a good Buying experience contribute to receiving FB from customers.
baydealz
OP10 months ago70% total, but most from sellers...buyers can't be bothered, they get positive feedback regardless,
janet9988
·11 months agoI am not sure why you even posted this since you have already came to your own conclusion. Why bother anyone with it?
le-5262
·11 months agoNo self-respecting troll is gonna tell you to give feedback for pay...
they're too busy guarding some bridge with their huge mallet.
I get so excited when I'm on the receiving end...
I watch the tracking
then I run down to the mailbox
inspect package
leave feedback so the seller knows the transaction is complete.
I get so excited as a seller...
I watch the tracking
pause for them to have enough time to run down to the mailbox
inspect package
imagine their glee
leave feedback so the buyer knows the transaction is complete.
jerseyboymusic
·11 months agoAs a seller, leaving feedback for a buyer seems insane to me, when my listings are all Buy It Now with Immediate Payment Required...
What do I say? "The buyer paid quickly"?
As a buyer, I leave feedback for sellers.
tinsoldierunderground
·11 months ago@jerseyboymusic
Way back, and I can't remember the BIN seller, but they would post FB, "thanks for finding the pay now button".
jerseyboymusic
·11 months ago@tinsoldierunderground
CLASSIC! I will have to try that!
mam98031
·11 months agoInsulting buyers is not the way to go.
jerseyboymusic
·11 months agoI thought it was funny... sorry we don't share the same sense of humor.
powell-collectibles
·11 months agoIf I received it as feedback, I’d find it humorous, not offensive. Personally, I’d think it almost everyone would, or at least not be offended by it. For the 1% it would take offense at such feedback, there might be 10% that somehow feel like they’re actually dealing with a human that they like. Maybe those buyers become repeat buyers.
mam98031
·11 months agoI get it. I'm sure many sellers feel the same way you do. Likely because they don't understand the damage it can do to the seller that posts feedback like that.
If I were a buyer looking at your stuff and checked your feedback left for others, I would most likely go elsewhere. And if I were the buyer that you posted that to my account, I would not buy from you again. It is a good way to reduce your own sales.
But looking at your feedback left for others, you have not adopted this approach yet. The feedback you leave is very nice.
soh.maryl
·11 months agoHave a feeling that many of us thought of it as a possible path to a NAD case.
And at a time when there is a somewhat tilted buyer/seller ratio, would prefer not to offend a buyer or have a potential buyer read the FB I left and swiftly hit the back button.
powell-collectibles
·11 months agoI like that one. I much prefer it to the disingenuous "great communication" feedback where I had zero communication with the seller. Really, if I'm communicating a lot with a seller or buyer, that usually means something went wrong.
soh.maryl
·11 months agoHope that seller got some satisfaction out of that. Doubtful that the buyer did. And it might just inspire that buyer to decide there was some "NAD" issue.
tinsoldierunderground
·11 months agoAll possibilities I'm sure, I just report the news.ðŸ˜
slippinjimmy
·11 months agoHave you ever considered just using feedback for buyers as a way to say "thank you"?
jerseyboymusic
·11 months agoYeah @slippinjimmy , I actually do thank buyers for their order many times via feedback, but I also feel like the feedback should be personal, but can't ever find anything to say except what I said in my earlier post
chapeau-noir
·11 months agoFWIW, I leave feedback when I ship, thanking my buyer and telling them that [item here] has shipped. I have a bunch of different FB phrases that I use.
gurlcat
·11 months agoYou can just thank them and throw your name in there to remind them who's thanking them, as well as anyone else who sees it. Think of it as an exposure opportunity, FREE promotion.
"Thank you for your purchase from Jerseyboymusic!" (or whatever your store name is).
adamcartwright
·11 months ago@jerseyboymusic
Buyer FB is a way to say thank you and also signal to other sellers that this account has some transactions under its belt.
I'm sure you've seen the regular posts here by sellers afraid to ship to a buyer with zero FB.
soh.maryl
·11 months agoSince a lot of buyers ascribe more value to FB than it actually has, why not just make them happy and leave it or set your system to leave it automatically?
You cay say anything positive -- "excellent buyer", "Would welcome your business again", "Hope you enjoy your widget", etc, etc, etc
tobaccocardyahoo
·11 months agoThe feedback is not a broken system. It never worked.
It was created by Pierre as a cheap way to avoid policing Ebay. There never was any expectation that it would succeed in doing so. It was immediately abused.
Some buyers are in need of validation and giving them FB automatically is the most efficient way to handle them. Buyer FB serves no useful purpose.
Seller FB is not much more worthwhile. Much of it is wrong, just like product reviews. Much is it is malicious. Much of it makes sellers look worse than they are, and rarely is FB which looks bad, bad enough to serve as a warning when the seller is truly a menace.
My problems with sellers were usually with sellers who had clean FB and were NARUed after I bought.
eburtonlab
·11 months agoThe feedback is not a broken system. It never worked.
I understand the sentiment, but allow me to push back a bit: feedback is far from perfect, but it is good for some things, and not as good for other things. If you use it wisely and understand its limitations, feedback can be very helpful for distinguishing good sellers from bad sellers. Maybe not always and every case, but in most cases it is very helpful.
Buyer FB serves no useful purpose.
Two of the most popular sentiments expressed on the selling board are "buyer feedback is pointless" followed very closely by "how can I block zero feedback buyers?"
Seller FB is not much more worthwhile. Much of it is wrong, just like product reviews. Much is it is malicious. Much of it makes sellers look worse than they are, and rarely is FB which looks bad, bad enough to serve as a warning when the seller is truly a menace.
My problems with sellers were usually with sellers who had clean FB and were NARUed after I bought.
There is a very big difference between a new seller account with "clean" feedback, and an experienced seller account with "clean" (though perhaps not spotless) feedback.
Obviously a new seller with bad feedback is to be avoided.
A new seller with no selling feedback at all (or with only automatic feedback, now) has no record to judge and should be treated with caution, and avoided if there are any other red flags: business model makes no sense, deals "too good to be true", registered in one location but claiming to ship from another, has lots of stock listed when others are sold out. Given a choice between doing business with an experienced seller and an inexperienced seller -- observable through feedback -- most buyers would choose the more experienced seller, all other things being equal.
An experienced seller with bad feedback would need to be judged on the basis of the bad feedback itself: is there a pattern indicating a problem? Are the negatives attributable to a few picky buyers that are complaining about things that do not matter to you? Is the bad feedback old -- possibly indicating that the seller made some mistakes early on but has since corrected them? Or is the bad feedback all recent, indicating a decline in the seller's ability to do business effectively? Has the seller changed behavior suddenly, possibly indicating a hijacked account? Does the seller have a lot of feedback revisions, possibly indicating that the "clean" feedback is the result of vigorous "scrubbing"?
While it is always possible that an otherwise good seller with good feedback can, after a long history of no problems, suddenly go bad, that is probably pretty rare.
Feedback can help to decide whether a seller is worth doing business with, but not by just looking at a feedback number or a percentage by itself.
grand-and-glorious-purpose
·11 months agoFortunately I know a sellers feedback is not tied to me getting a refund if the sale goes sideways.
UNfortunately not everyone does know that and many noob buyers use it as a source of first contact.
I personally find feedback is more useful when seeing what kind of feedback a potential buyer is leaving.
For the most part buyers that are giant something somethings simply cannot help themselves and leave a trail of red donuts you can see from space.
tobaccocardyahoo
·11 months agoUnfortunately, the inconsistencies you point to are representative of the lack of skills, intellect, and understanding represented by some Ebay sellers, including some who post on this forum.
And it is not rare that an otherwise reputable seller account on Amazon or Ebay or any other marketplace will come into the hands of a despicable or desperate individual, or a victim of circumstances beyond their control.
We see enough cases of sellers who have faced a health setback who had no contingency strategy, and became an instant source of buyer disappointment.
And the Ebay reaction to a seller meltdown is slower and less drastic than other marketplaces. A neutral FB on Ebay does not affect seller performance. A neutral FB on Amazon reduces the FB percentage. Below Standard Seller Level is a weaker punishment than the suspension which would occur elsewhere.
The Ebay buyer leaves more FB than any other marketplace. Amazon FB is left in the single percentages. And in spite of this, a bad seller can have a 100% FB on Ebay because most buyers do not care.
A majority of Ebay buyers never leave any FB.
eburtonlab
·11 months agoAnd it is not rare that an otherwise reputable seller account on Amazon or Ebay or any other marketplace will come into the hands of a despicable or desperate individual, or a victim of circumstances beyond their control.
Hijacking can certainly happen, though more often to dormant or low-traffic accounts than to a busy seller account in good standing -- at least if it happens, busy sellers notice quickly and take action compared to other users with dormant accounts. When a selling account is hijacked there are often tell-tale signs: drastic changes in selling behavior (types of items sold, from a handful of household items to multiple quantities of new luxury or industrial goods), large gaps in feedback received or left.
One memorable exception I can remember was a high-volume seller that had stopped selling bicycles during Covid; the account was later apparently hijacked and the scammer listed hundreds of new bicycles at low (but not too low) prices, and lots of folks had to invoke their money back guarantees when the bicycles did not get delivered. Past feedback was not much of a help in that case, obviously, nor was it clear that the account was hijacked until much later.
We see enough cases of sellers who have faced a health setback who had no contingency strategy, and became an instant source of buyer disappointment.
That is also a problem, but not one that any feedback system -- or anything else I can think of offhand -- could properly warn about prior to the event itself.
By definition, black swan events are not predictable. No possible feedback system, no matter how well designed, can help buyers to avoid a seller that gets struck by lightning or hit by a bus.
Feedback is more about average seller behavior over the long term, and unexpected things that happen to a seller between when an item is paid for and when it arrives (or fails to arrive) are not really something that feedback can help with, except when there are many transactions that are averaged together.
Feedback, properly used, is certainly better than nothing.
A majority of Ebay buyers never leave any FB.
Possibly true regarding satisfied buyers and positive feedback, but I would bet that a majority of unsatisfied buyers that experience serious problems with a transaction are much more motivated to leave a negative than the average satisfied buyer is to leave a positive.
Even if a seller is able to scrub or otherwise discourage most negative feedback somehow, that by itself does not automatically transform the seller into an experienced seller with positive feedback; the seller still has to have some satisfied customers for that (or at least customers that do not have any complaints, now that automated feedback has begun).
loose_goose_garage
·11 months agoI go through about once a month and leave feedback for any buyers that have already left feedback for me.
If they haven't, I wait until 30 days after delivery to make sure they don't have any issues with the item and then I will leave it for them.
Only takes a few minutes
jonathanbrightlight
·11 months agoWe just automate feedback to buyers, once they pay. You can be more restrictive and only leave feedback if they've left you positive feedback if you wish, but I don't see the need. It's like a store employee saying "thank you" when you walk out of a retail store. They don't wait to see if you are going to come back with an issue.
mam98031
·11 months agoThat is a long time to wait to leave feedback. I'm curious, why? Even if the buyer does file a case for one reason or another, the feedback you leave has to be positive, so why wait so long?
mam98031
·11 months ago@baydealz
Sellers have no need to ask buyers to leave feedback, which was always a terrible idea. Starting last month, Ebay is leaving automated feedback on sellers accounts once the buyer's package gets delivered.
You have some. They say "Order delivered on time with no issues".
angelno_12
·11 months agoI know the trolls (, shills and employees) will just say to give positive feedback for pay (just part of the broken system)
I always leave feedback because it take seconds to do it in bulk, and I see no point in antagonizing the small subset of buyers who seem to get upset if they do not receive feedback (and take it out on the seller). So essentially, I do it to protpect myself in the event I sell to one of those buyers.
Does that make me a troll?
Or a shill?
Or an employee?
chapeau-noir
·11 months agoPeople here are being a lot nicer than that 'trolls, shills and employees' kick-off deserves.
richard1rst
·11 months agoPersonally I don't give it a whole lot of never mind.
I do like the new auto feedback. The month of Sept I got 3 times as many autoFB as I got voluntary FB.
bonanza125
·11 months agoYour situation is why there is automated feedback. So personally I would say just let the system do its work if buyers aren't leaving feedback. Most sellers get very low feedback given overall which is why Ebay has made this change. Here is the bottom line a large number of buyers of say 70%-80% do not give feedback and just focus on the purchase itself. That's just the way it is. I think its a common courtesy to leave feedback but I wouldn't go out of my way with messages asking for feedback.
itsjustasprain
·11 months agoWho exactly? Please be specific.
You do understand that getting positive feedback has nothing to do with when your funds are released to you - right?
itsjustasprain
·11 months ago@baydealz : Still waiting on your response to the several questions and comments that have been posted to you in this thread.
gurlcat
·11 months agoLOL It's worse than you thought. The OP's mention of "pay" isn't about seller funds. -They are saying that anyone here in the forum who recommends giving positive feedback to buyers (as a way to possibly coax them to give a pos in return) .... is just making that suggestion because we are being paid by eBay to suggest it.
Yeah @baydealz -RIGHT. eBay has a whole budget for paying us "employees" to encourage something on an individual basis that wouldn't make any noticeable difference in their business of MILLIONS of buyers. 😂
fern*wood
·11 months agoWhat's up with everyone being called trolls? I'm not a shill, an employee, nor do I consider myself a troll, but I do give positive feedback as soon as I receive money from a buyer.
12345jamesstamps
·11 months agoI had to look up what a 'shill' is and still don't get it...LOL
A new word of the day for me...
krazzykats
·11 months agoA shill collaborates with the seller to drive up auction prices and maximize profits. Some shills retract their bids before the auction ends, allowing the item to be sold to the second-highest bidder. Shills always conceal their association/relationship with the seller.
á“šá˜á—¢
slippinjimmy
·11 months agoOn eBay it's #1, on social media it's #2, On the boards it's either #1 (seller complaining about a buyer) or #2 (anyone who replies to a post when the reply is not what the poster wants to hear).
On the eBay board a synonym for "shill" is "cheerleader".
reallynicestamps
·11 months agoI've been here since 1998 and I don't believe FB has ever been higher than 40%.
And more feedback is left by sellers than by buyers, at that.
It has been decades since eBay actually used FB to assess member accounts, although they may look at it when there is a Claim to be settled as part of the investigation.
My own belief is that a few negative FB are not a huge problem, although a pattern (poor quality or slow shipping) is an indication of problems.
And a seller with a few negs may also have a lot of settled Claims where no FB could be left.
babyers88
·11 months agoI have automatic feedback on that leaves a feedback the moment a purchase is made.
At one period of time I used to put a printed note in each package with my contact phone number
and a short simple message.
did it help? maybe, it might have prevented a problem here and there.
some even called to thank me just for offering the item for sale, strange world.
in General kindness begets kindness.
draw your own conclusions, def not a shill or troll....
If I was a new seller I would 100% toss a note in each package again.
gloryglorygifts
·11 months agoWell, the good news is that ebay is now leaving auto feedback for transactions that went well and delivered in a timely fashion. Trust me, I KNOW how frustrating it is as I opened my store in 2016, have sold 14k items and have fb for only 3,579 transactions (including the new autos). That's pretty pathetic and I see you are in biz on here much longer than I've been.
Maybe consider diversifying or increasing your inventory to reach more of a market? More sales will now get you more fb.
You have some really great customer feedback! Keep doing what you are doing! Good luck to you.
grand-and-glorious-purpose
·11 months agoYou have almost 1000 feedback.
You don't need anymore, it doesn't do anything
iamalwaysright
·11 months agoYea well I've given up on it years ago. Not sure if your definition of "given up" is the same as mine.
I have it set on auto-feedback that gives a positive feedback for when the buyer pays for it (I have immediate payment required IPR). I think some of my other accounts leave the positive immediately, but I don't think that's much difference from the auto-leave upon payment for IPR as long as I don't do auctions.
And I don't care if buyers left me one, especially since automated feedbacks are in place now.
powell-collectibles
·11 months agoThe good news is that feedback count means less and less as you get higher in that account. I always think of the milestones as 100, 500, thousand, 5000, 10,000. Getting to 100 seems like a big one – especially in the eyes of a buyer. Once you are past 500 or 1000, I don’t think it matters much. A little bit, for sure, but not as much as getting to that first 100 or 500 or 1000.
fern*wood
·11 months agoJust sit back and enjoy the automatic ones (you've gotten 4 so far). At least you don't have to worry about them being negative, which you are more likely to receive by asking buyers to compliment you.
bluewhistlecreations
·11 months agoJust wondering when this automatic feedback started? With this, seems it doesn't matter if a real buyer leave or not leave a feedback.
fern*wood
·11 months agoLast month. You already have thirteen, so no they don't have to leave it anymore if they don't want to.
tinsoldierunderground
·11 months ago@bluewhistlecreations
Auto feedback started last month... It automatically leaves positive feedback if the buyer leaves no feedback.
The buyer still has the option to leave their own FB.
msha3839
·11 months agoIt does..new system will cause more dissatisfied buyers to give negative/neutral feedback…
adamcartwright
·11 months ago@msha3839
I don't think anyone here has reported that experience thus far, and it's been a month now.
msha3839
·11 months agodozen forum participants not a good example…
jonathanbrightlight
·11 months agoThe posters in these forums are far more informed, on average, about how eBay works and about things like the automated feedback. The average buyer will have no clue.
msha3839
·11 months agoWell, average sellers have no clue as well..in this particular instance, sellers going to lose more than buyers…here’s a good example…buyer checking seller’s feedback and notice that most of them have a standard wording..many going to ask why..I’ll give you my example..last week I ordered a few prints and received them on the 2nd..print at least 50% darker than the photo in the listing..contacted seller and he/she gave me lame response about lighting, equipment,conditions and geopolitics (sarc)…at no time replacement was offered and only return for refund..label was issued and on the 3rd, yesterday, I shipped it back…now, under old feedback conditions, I would ignore feedback, but just received email from eBay to give fb on this transaction or as I understand, eBay automatically does it and in positive light…here is my dilemma..I bought items in good faith but now have to waste my time driving to post office ..most likely neutral feedback with words..â€.. prints are subpar quality and too dark..seller failed to rectify the issue by not offering replacement..â€..yes, neutral will not damage seller’s score, but potential buyers can always read my post and make a decision…
gurlcat
·11 months agoIf you know anybody who buys on eBay but doesn't participate in the forum, ask what they think of auto-feedback. Then (after you tell them about it) ask if they can find any auto-feedbacks on the site.
msha3839
·11 months agoSorry, I don’t know anyone who’s buying or selling on eBay..the only issue that I see on the forums, typical for eBay, that sellers ,in general , completely underestimate buyers ability to do basic things..🤧
adamcartwright
·11 months ago@msha3839
I think this group is a very good sample.
Among the accounts posting here, I see a wide range of products sold, sales volume, etc.
There's no reason people wouldn't be complaining about it if it were happening. Especially the accounts that warned us it would happen.
gurlcat
·11 months agoSo far I've just had a couple of auto's changed to handwritten positives, presumably with those buyers being oblivious to the autos already left for their items (sometimes buyers procrastinate and take longer than a week to do feedbacks; I certainly have, ha).
But if I ever get one changed to a neutral or negative (ESPECIALLY if they mention that they're changing it from an auto) -HECK YEAH I would report it here. Data is data. I would rather know if I was wrong about something than wrongfully assume I was right.
msha3839
·11 months agoNot sure if OP or other sellers going to enjoy auto feedback..if buyers not completely satisfied with seller/transaction, previously they, buyers, simply ignored giving feedback..now with a new feedback system, buyers who disagree with 100% positive automatic feedback, simply going to give negative or neutral if transactions was less than stellar…
gurlcat
·11 months agoThe vast majority of buyers will never even know that auto feedback happens. It takes multiple steps to see them on a seller's Fb page, and that's if you even know to look for them in the first place.
Then when you do find them, it's not eBay pretending to be the buyer, saying "I'm so happy with this item!' or anything remotely similar. It just says
Now if the buyer feels there WERE issues, they are free to write their own feedback and it will replace the auto.
12345jamesstamps
·11 months agoSo the clientele of your buyers probably don't leave feedback for anyone.
I sell cheapo items to get more feedbacks...these buyers usually leave feedbacks.
And 'repeat buyers' always leave feedbacks...because they do come back to buy.
Perhaps selling cheapo items might get more feedbacks.
I have no automatic feedbacks because I don't usually use tracking.
Auto feedbacks are so artificial (intelligence) like anyway.
You have a base of 922 feedbacks...rather good compared to a whole lot of sellers on eBay...and at 100%...that's like better than a whole lot more of sellers. I say you are doing great!
slippinjimmy
·11 months agoWhile I very much enjoy receiving feedback and reading compliments about my service the bottom line is that I am here to make money so I can pay for stuff like food and shelter.
Other than the ego boost feedback has absolutely no value to me.
inhawaii
·11 months agoPay no attention to @hartungcards and @jonathanbrightlight . I have a hunch they are shills/ebay employees. 😉
tinsoldierunderground
·11 months agoIt seems like you're doing OK, your feedback is 100%. I'm strictly a buyer on here, but I always leave feedback for sellers the day I receive a given item. The fact that ebay rules feedback to be voluntary for all concerned, sums up how little value they place on it. Being as your FB is entirely absent of red donuts, I would think potential buyers would be happy to do business with you.
ten_o_nine
·11 months agoAutomated Feedback
hartungcards
·11 months agoJust give positive feedback.
jonathanbrightlight
·11 months agoWhy would you ever contact a buyer asking for feedback? That's been strongly recommended against for many years. You will rarely inspire a customer that was on the fence to leave you positive feedback, but you may just cause a customer that wasn't sure they wanted to bother to come leave you neutral or negative feedback.
Just provide good service and let the feedback happen. Since you should now be getting automated feedback for most of your purchases, it's not worth worrying about.
broto_64
·10 months agoI have to wonder why so many sellers do exactly that, and for the most part they're all dropshippers too.
It waters down the purpose of messages, when I feel like my attention is being hailed, just to find out it's this same old spam all over again, and again... To where I just want to ignore messages.
mam98031
·10 months ago"I have to wonder why so many sellers do exactly that, and for the most part they're all dropshippers too." It is quite possible we have read different threads, but speaking for myself, the majority of sellers asking buyers to leave feedback have been newer sellers trying to get their feedback score higher. Some may have been drop shippers, but certainly not the majority of sellers I've responded to on this subject.