Have Other Sellers Noticed an Increase in Buyers NOT Receiving Their Items? | Selling

an-57470 · 2023-06-12T15:06:42.924000Z

During 2023 I have had a HUGE increase in items that I ship through the USPS System that are NOT reaching the INTENDED BUYERS. Naturally, when buyers complain about this problem the FIRST action that Ebay takes is to blame me and accuse me of not having shipped the item(s) to the buyer. I think that the people that control Ebay are unaware of the fact that since early this year my local Post Offices in Peoria, IL have been posting "HELP WANTED" notices and holding hiring events around our community (and this is likely a nationwide problem). When you hire new people, they are going to make mistakes. For example, we recently we notified by our local office that a package was enroute to our home. Did not receive the package when the mail truck arrived and found that the package had been shipped to Champaign, IL and was returned to our local office and delivered the NEXT day!!! Probably, someone new made a mistake! Mistakes do happen and I get that. My real concern is that some people may take a job at a Post Office with the intention of stealing packages and envelopes that have the unique Ebay shipping label because they expect to find something valuable. Also, when new USPS delivery drivers are visiting large apartment complexes, they may inadvertently leave their vehicle unlocked or have someone break into the vehicle to steal things (again looking for those Ebay envelopes with good stuff inside). I know there are customers of mine who have reported they NEVER received their items, when I am CERTAIN I shipped them!! I know I shipped the items because, like all responsible sellers, I keep a spreadsheet of the items shipped, date shipped, etc. AND I NEVER LEAVE ANY EBAY ITEMS IN MY MAILBOX TO BE PICKED UP BY MY POSTMAN, I ALWAYS DROP THE ITEMS INTO A SLOT ON THE WALL OF MY LOCAL POST OFFICE SO I KNOW THE POST OFFICE RECEIVES EACH ITEM!!! EBY NEEDS TO STOP BLAMIING THEIR SELLERS FOR LOST ITEMS WHEN THE ITEM MAY HAVE ACTUALLY BEEN STOLEN IN AN ENTIRELY DIFFERENT STATE OR BY AN EMPLOYEE WHO GOT HIRED BY MY LOCAL POST OFFICE, WHO IS ONLY WORKING THERE TO STEAL AS MANY EBAY ITEMS AS POSSIBLE!!!

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Have Other Sellers Noticed an Increase in Buyers NOT Receiving Their Items? | Selling | eBay Community