GSP Not Working for France

Question

Hello,

Any idea why the GSP would not ship to certain areas of France?

I was looking to add my own international shipping method but it says I'd need to opt-out of GSP.

Is this correct?

Thank you for the feedback.

Best Regards,

William

dbfolks166mt · Accepted Answer

Not sure when or where you are seeing the message but first and foremost the GSP program is being phased out and replaced by EIS. I checked a couple of your listings and you have been transitioned over to EIS. Unlike the GSP the EIS program has a lot more restrictions on what can and cannot be shipped through EIS. Review the following. What item were you getting the error message on?

https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shipping-program?id=5348

It will also explain how you can add other international shipping options to those items that do not qualify for shipping through EIS. Following is one of your listings showing it ships through EIS to France.

monica-sells · Answer

I thought GSP was discontinued for the new eBay International Shipping program......

anyways, that being said, you would only be opting out of the ebay program for that individual listing that you offer your own service for the international transaction.

So, whenever you 'designate' a shipping service, it overrides the default EiS.....