Golden Goose Authenticity Mishap | Selling

sondaw123 · 2024-01-29T20:07:10.853000Z

I need some advice. I sold a pair of AUTHENTIC Golden Goose sneakers and was told that the sale was canceled because the shoes did not pass the inspection as being authentic. The certificate was in the box!!!! I purchased these sneakers an the Golden Goose store in Denver, this makes no sense! I'm puzzled as to how this happens because it makes no sense to me. The buyer reached out to me and I can't even communicate to explain to them the situation. This really hurts my credibility as a seller and makes me want to use another platform to sell my items. I'm puzzled and really upset that eBay got it WRONG and there is no one to speak to about this error on their part. Any advice?

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Golden Goose Authenticity Mishap | Selling | eBay Community