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Discussions
  • Buying & SellingChevronRightIcon
  • SellingChevronRightIcon
general account issues

i am selling on ebay since 7 months recently i received an email which says that cant list due to selling previlige i dont know what is the reason my transaction defect rate is 1 which is good also in the dashboard it shows 4 transaction have it what is this but still i know how to resolve it but is is frustrating

ks-store_1
ks-store_1
12View listings
Posted 8 months ago·Last reply 8 months ago
                                       
         
3 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
kensgiftshop

kensgiftshop

·8 months ago
389View listings

@ks-store_1 

 

Looks like you're dropshipping from Aliexpress, which is not allowed.

Since you only ship to the US, I think your items are located in the US and not Pakistan like your listings show, another policy violation.

                                       
ks-store_1

ks-store_1

OP8 months ago
12View listings

how to resolve it please can you tell me

                                       
albertabrightalberta

albertabrightalberta

·8 months ago
PROFILE SIGNATURE! NOT DIRECTED TO YOU: I can explain it to you but I can't understand it for you.104View listings

You have a neg indicating that the item doesn't match the pictures and a neutral indicating that you canceled an order. 

 

"my transaction defect rate is 1 which is good also in the dashboard it shows 4 transaction"

1 defect out of just 4 transactions is NOT good! That's a 25% defect rate! 

 

Do you have the items in your possession or are you having them dropshipped from a "supplier?"

                                       
                                                                                 
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