Funds took 10 days to be released
Funds took 10 days to be released. I never got a notice of a hold. Is this the new normal ? Ebay keeping your money for 10 days float ?
The wuestion has bern answered. By not being a frequent enough seller my account is now restricted. I will no longer receive payments in the timely manner that I was used to for 25 years. Ebay is no longer Americas garage sale. Thank you. No more comments neccessary.
29 comments
jollyroger14
·3 weeks agoIf you start to have too many returns, open cases, or late shipping....late delivery. That seems to trigger it out. There seems to eb some sort of hidden ration dependign how many you sold this year versus returns..e.tc
tewhol-0
·3 weeks ago@balmerhippie
Long story short, No one here knows. Speculation is all they can give.
You'd have to message E-bay to get an answer but even then, theyr'e not going to tell you the real answer either.
Why??
Because if you knew what caused a hold on your money then people would use that against e-bay to work out their personal cashout methods (scammers).
Good Question and appears here all the time and it should not be held back from the seller. The seller should always be notified.
bonanza125
·3 weeks ago@tewhol-0 Actually regulars of this community do know why. There is no speculation. If you read the payout policy what people are tell the OP is exactly in the policy. @mam98031 actually provided the link and what is actually in policy. This is actually a standard question inactive or new sellers have. This OP has been inactive so yes there will be a hold.
tewhol-0
·3 weeks ago@bonanza125
They arent always clear as to why they're holding sellers funds. Word it however you want.
bonanza125
·3 weeks agoWhich is why it is very important to understand the policy before agreeing to list an item or buying something on any website or agreeing to any contract. If something isn't clear then figure out what you are agreeing to.
jonathanbrightlight
·3 weeks agoNor do they need to be. They don't want to give bad actors the specifics of how to work around restrictions that protect eBay and buyers.
tewhol-0
·3 weeks agoI agree that eBay shouldn't disclose specific algorithms, thresholds, or detection methods if doing so would allow bad actors to circumvent them. That's not really what I'm asking for, though.
There's a significant difference between protecting the mechanics of a security system and providing transparency about how the system operates and what consequences it can produce.
For example, eBay doesn't have to tell someone, “You get restricted after exactly X violations using these specific signals.” But it could still explain what categories of information are considered, what types of conduct can trigger restrictions, whether a decision was automated or manually reviewed, what evidence the user can provide in an appeal, and what happens to the merchandise or funds afterward.
Otherwise, “we can't tell you because bad actors might exploit the system” can potentially become a blanket justification for withholding almost any information about an automated decision.
I'm not asking eBay to publish the blueprint for its security systems. I'm asking where the line is between legitimate trade-secret protection and information that a legitimate buyer or seller reasonably needs to understand how a decision affecting them was reached.
Those are two very different things.
mam98031
·3 weeks agoThere is such a HUGE difference between "no one here knows" and what the actual policy says. The policy answers the OP's question as I outlined in my earlier post @tewhol-0 . Because some have a problem accepting or agreeing with what is outlined in the policy is what causes their confusion. However, Ebay does not seek the agreement of ANY member before applying the policy, nor do they need to. Just because someone refuses to see why the policy DOES apply to them doesn't mean the policy is wrong or shouldn't apply to them. It ONLY means the seller disagrees. I guarantee you that in these situations, Ebay position will always win.
tewhol-0
·3 weeks ago · EditedDo you work for E-bay?
...Then YOU dont know why his funds were held, only speculation.
Bottom line, it should be mandatory to be notified IF / When E-bay decides to change the duration of your payouts.
mam98031
·3 weeks agoThe policy is pretty clear and the OP falls within what the policy describes. But true, I can't see the details of their account, so I don't know for sure. I guess that is true about most questions on the threads. With that said, it is highly likely it is the policy previously discussed that is the OP's issue.
puremichigand
·3 weeks agoSpot on!
simba6
·3 weeks agoWonder if the item triggered some AI bot. I have not noticed any delays in payments.
mam98031
·3 weeks ago@simba6
No it is simply a policy that Ebay has had in place for many years. I posted it above.
mam98031
·3 weeks agoThis is NOT a new thing. It is a policy that Ebay has had in place for many years. For casual sellers such as yourself, whenever you take about 90+ days off from selling, payment holds will likely happen. But if you can keep doing 10 or so transactions every 90 days, you likely can avoid this in the future.
An occasional seller
Sellers who haven't yet established a strong, consistent track record or who don't have any recent selling history will typically receive their funds 24 hours after delivery confirmation (for tracked items), or 31 days after the buyer pays (for items sent without tracking).
If you previously qualified to receive your funds faster as a new seller, you may experience this hold if you haven’t sold in a while. If you do, you’ll receive your funds 2 days after delivery confirmation or 14 days after the buyer pays.
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816
balmerhippie
OP3 weeks agoI have 25+ years of sales experience. I have hundreds of transactions. 100% positive feedback. My payment was sent 10 days after delivery. Seems to me that ebay is just collecting additional interest on peoples money now that used to be paid promptly.
mam98031
·3 weeks agoSorry, All I can say is you need to read the policy. It has NOTHING to do with your length of time on Ebay or your feedback rating. The Policy will explain it to you, but you need to take a moment to read it.
Ebay is protecting the site and its members. You may not like it, but this policy has valid reasons for existing. I get it that you don't like it, I wouldn't either. But it is short lived and you just need to meet the requirements and then the holds will stop.
balmerhippie
OP3 weeks agoebay is protecting its interest income.
mam98031
·3 weeks agoI get it that is how you feel, but Ebay had this policy in place LONG before they processed the money.
You will be fine, just sell a few more things and get past it.
christworks
·3 weeks ago · Edited@balmerhippie By all means, eBay does not force you to sell on its platform. If you truly feel the way you do, you should back it up with action and take your business elsewhere. That will surely show them, and they will come to you, begging for you to return. They might even give you a free store for a year...or at least a wedgie. 🙃
jonathanbrightlight
·3 weeks agoWhile I'm sure eBay makes money on the interest, they're far more interested in protecting themselves from losing the money for the entire sale if a seller's account is hijacked, they pay out for orders that never ship and the money has already disappeared, and then eBay is left holding the bag. That protects you too, because if you had come here because someone had gotten access to your account, withdrawn a bunch of funds because there was no hold, and then you were being held responsible for refunds, you'd be even more angry.
kensgiftshop
·3 weeks agoIn 25 years, you've only sold 84 items and only two since June.
How long you've been here doesn't mean much to Ebay.
bonanza125
·3 weeks ago · EditedYou are considered an inactive seller so that 25+ years of very minimal sales makes no difference. You are treated the same as every other inactive seller.
kensgiftshop
·3 weeks agoSome have been saying their funds are being held until after the item is deliverd.
balmerhippie
OP3 weeks agoThis was 10 days after deliver. I have 25 years of sales experience.
mam98031
·3 weeks agoYou have 500+ feedback as a buyer and 33+ as a seller. So in 25 years that would be just a couple items sold per year. Not all buyers leave feedback for sellers. In fact it is only about 1/3rd that actually leave feedback. But again, your feedback has nothing to do with your issue.
kensgiftshop
·3 weeks agoMaybe, but you've only sold two items lately, so you're treated like a new seller and they'll hold the funds.
balmerhippie
OP3 weeks agoThanks for your well intentioned clarifications. As a more serious seller im sure ebay is worth your time. As an amateur theyre making it too much bother, trouble and risk.
Member when eBay started ? “Americas Garage Sale!” Said the TV ads. They marketed to small time sellers. Now they scorn us.
gurlcat
·3 weeks agoThis isn't "scorn." They're just holding the money after your hiatus from selling, not because they don't trust you, but because accounts like yours are what hackers like to hijack and sell scam items with.
Otherwise you might here writing about how you're getting sued for selling a fake Rolex watch that you never listed or shipped, hollering "eBay should do something to protect sellers who don't use their account very often. Instead they scorn us!"
stuff4divas
·3 weeks ago@balmerhippie i'm a small seller for over 15 years and of course things have changed over that timeframe, what hasn't?
and i don't feel scorned, i just play by ebay policy/rules and choose to sell/buy here accordingly
luckily for everyone, nobody is forced to sell or buy on ebay or anyplace else