Funds on Hold

My payout funds are frozen, after hours of trying to get help, phone calls, etc. nobody from Ebay ever knew why? or fixed the problem... one person said it was to do with income tax number on file, even tho i get 1099 every year and file taxes, so i sent a W-9 form to ebay to show it matches all records,, never heard anything back? ** it has been 6 Months!! since i got paid, and not one message or e-mail from Ebay !! am i the only one with problems like this? I TALKED TO EBAY SINCE THEN AND THEY TOLD ME 30 DAY....STILL NOTHING! WHO CAN I GET IN TOUCH WITH NOW, TO FIX THIS.??? Yikes!

junk-o-rama

592 View listings

Posted 10 months ago·Last reply 10 months ago

8 comments

tools*

·10 months ago

474 View listings

Why do you still have stuff listed if you haven't been paid by eBay in six months?

caldreamer

·10 months ago

4052 View listings

Have you tried to go to EBAY Help screen and type "payout on hold" in the chat box to see what they suggest? Or you can type "agent" if you want EBAY to call you back.

Payout holds

Payout holds are when we hold funds payable to a particular seller, and usually require further seller action on the account.

Registration holds: We may hold payouts if we identify a discrepancy with the information you provided at registration. If your account is restricted, we'll notify you with a request for additional information. For more information on how to verify your identity, see our article on registering as a seller
Compliance holds: We maintain policies and procedures to protect buyers and sellers while complying with applicable laws. If your account has a payout hold or restriction for compliance reasons, we'll notify you and may request additional information from you
Performance holds: We hold your payouts if we identify unusual activity associated with your account, such as increased customer claims, a sudden change in your selling activity, late deliveries, or negative buyer feedback
Invalid payment method: We may put your payouts on hold if we can't deduct your selling fees and other costs from any of your on-file payment methods. In this case, youâ€™ll need to add another payment method
Tax information: We may put your payouts on hold if we canâ€™t validate your Form W-9 for tax returns

redmodelt

·10 months ago

1243 View listings

If you are having problems getting paid, why keep your listings up? Put them temporarily on hold till you get this straightened up.

This post is having the same issue, wonder if they are connected?

https://community.ebay.com/t5/Payments/eBay-please-send-money-you-owe-me-since-July-I-ve-done-nothing/m-p/35307956#M194555

Have you made any changes to your bank? Have you checked with your bank to see if there is anything going on at their end? What bank are you using?

bonanza125

·10 months ago

8845 View listings

We would need your answers to James questions before proceeding with other questions. This could be an easy fix you can handle or something you would still need to contact Ebay for.

junk-o-rama

OP10 months ago

592 View listings

Thank you....I just replies to James

12345jamesstamps

·10 months ago

8783 View listings

'income tax on file'...never heard they needed that before.

Is 'your' social security number on file in eBay?...not some company of course.

And you have a routing number connected to a debit card of your bank for getting funds?

junk-o-rama

OP10 months ago

592 View listings

Yes, all my correct information is with ebay. I have another ebay page that I haven't used in a few years and it has the exact same info. It has over 30,000 feedback without problems. Nothing has changed for 26 yrs.

soh.maryl

·10 months ago

110 View listings

And your funds have been held for SIX MONTHS?