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    Forced to leave positive feedback for returned item
             

    Someone returned an item with a missing piece. Ebay only lets me select positive feedback option. What is this?

    songwind_retro
    songwind_retro
    371View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    7 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    nobody*s_perfect

    nobody*s_perfect

    ·2 years ago
    145View listings

    Sellers have been unable to leave negative or neutral ratings for buyers since May 20, 2008.  How fortunate you are to have never had occasion to notice this before now.

                                           
    dhbookds

    dhbookds

    ·2 years ago
    1682View listings

    be sure to REPORT the buyer............

     

    https://spd.ebay.com/RBASellerHub

     

    for misuse of returns..........

                                           
    iamalwaysright

    iamalwaysright

    ·2 years ago
    5View listings
    @songwind_retro wrote:

    Ebay only lets me select positive feedback option. What is this?

    False, they also let you select nothing.

     

    Do most buyers not know they can't get negatives or neutrals? @songwind_retro puts your whole 328 100% positive feedback into perspective huh.

                                           
    kensgiftshop

    kensgiftshop

    ·2 years ago
    389View listings

    You didn't have to leave any.

    What you did leave is a policy violation and the buyer could report it.

                                           
    spark-chaser1

    spark-chaser1

    ·2 years ago
    384View listings

    Sellers can ONLY leave positive feedbacks to buyers. It has been this way for a while.

     

    you are not being forced to leave any feedback. It’s voluntary… you can leave none at all. If it didn’t work out, what more should you do to make it worse?

                                           
    714ricki

    714ricki

    ·2 years ago
    23209View listings

    Ebay only allows sellers to leave positive feedback. This has been the way for a few years. Just issue the refund maybe deduct a percentage of the total value, & move on. Don't worry about the feedback. Damaged/broken returns are a part of business....I know it isn't cool. However, not much else can be done unless you want to also block the bbuyer from shopping in your store. 

     

    Hang in there!

                                           
    fern*wood

    fern*wood

    ·2 years ago
    10508View listings

    It's an ebay rule.  Only positive feedback is permitted for buyers.  No negative wording either with a fake positive.  You are free to leave no feedback.

                                           
                                                                                     
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