For EU sellers regarding US tariffs
According to the information posted by eBay next to my items and elsewhere on the site, US buyers are responsible for all import costs, which is what I would expect.
However, the Danish postal service is trying to bill me for the import fees incurred by my US customers, which is exactly the opposite of how it should be.
Have any of you other EU-based sellers experienced the same?
10 comments
ulfesharpe
·6 months agoAs of 17 Feb 2026 Postal services here in Portugal are still not shipping goods to the US. And I believe much of the Eurozone is the same. That Jan 1 lift didn't happen.
I suspect it has to do with that rule that the US are imposing on other countries: national postal services would need to pre-collect US import charges and fwd them to US custom authorities but I imagine they're not willing to do that job for them. In fact why should they, it's a stupid rule. US customs should collect their own taxes after the packages arrive. But it is obvious they don't want to deal with it nor be responsible for the delivery delays that that would cause on their side.
I bet our national services would love to fwd that job to whoever is sending the goods, they're always swift to do that — except it is virtually impossible to force that job on us since private persons would need to send that money to US customs themselves via a dedicated channel either separate or included in the local online shipping process, right? Imagine the confusion with exchange rates, partial bank transfers, receipts... and considering that not everybody does this online... that job would fall on them again.
Just another big mess Mr. You-Know-Who has managed to create.
hartungcards
·6 months ago"However, the Danish postal service is trying to bill me for the import fees incurred by my US customers."
That's because you didn't let Trump take Greenland away from you. He can be very vindictive.
redstarrobot_vintage_toys
·6 months agoI would recommend using a private carrier (DHL, Fedex, UPS) instead of a postal service to the USA. It will be much easier for you to set up shipping policies and all buyers will need to pay for customs, tariffs, etc. The USA policy for the postal service is trying to demand all countries postal systems to pay all customs, tariffs, etc in advance (DDP) or you could always move your store from the ebay.com site so you don't even deal with the USA.
2ndhandgentleman
OP6 months agoThanks to lacemaker3 for the clarification. Strange that eBay would not know this. Their chat bot told me yesterday that Postnord was in the wrong by asking me to pay the import fees.
I used to run my eBay store full time and have it as my primary income, selling around 100 items per month here. Well, those days have passed. I guess this will kill off the remaining 10% turnover I have left to supplement the income from my current job.
It would be nice if eBay could at least provide the option to add the import fees on a country specific basis. It's going to require a lot of new shipping rate tables to reflect the price increase for all my different price points, and a lot of time to edit each item in my store.
I'm off to pay my $275 invoice to Postnord. Best of luck to everyone.
assortedcollectibles
·6 months agoYes. In fact it made me close down the operation.
lacemaker3
·6 months ago@2ndhandgentleman
The information from PostNord (the Danish postal service) is correct.
PostNord is complying with the requirements from the US government (Executive Order 14324) as implemented by US Customs and Border Patrol (USCBP) https://www.help.cbp.gov/s/article/Article-1919?language=en_US.
The postal carrier is required to collect and remit the import charges for all packages being sent to the USA. That is what the legal language in Executive Order 14324 means. And that is what USCBP is enforcing, and what PostNord and the Universal Postal Union (UPU) are complying with. All sellers in Denmark and Sweden (and other countries outside the USA) are having to deal with this.
eBay is wrong, and they don't care.
This has been pointed out to eBay many times over the months since Aug 28, 2025 when the rules were changed. They have refused to accept or acknowledge the truth. I will tag the community team again, but I don't expect anything will be different this time. We can always hope. I'm not holding my breath.
@devon@ebay, @tyler@ebay, @elizabeth@ebay
You (the seller) have to ignore eBay in this situation.
You need to add the import costs to the shipping costs to the USA, so that USA buyers pay the import costs for the items they buy. Then you will have the money to pay PostNord for the import charges that the USA requires them/you to pay on behalf of your buyers.
reallynicestamps
·6 months agoEIS Canada now charges the Trump Tariff, along with duty and sales taxes, to the buyer before giving the seller the address.
If the US resident doesn't pay the import fees (which would be DDU) eBay doesn't forward the address, the transaction is an Unpaid Item and the buyer gets a Strike.
If the buyer pays the import fees (which makes the transaction DDP) the seller has the address for forwarding.
Like the US version of eIS, some sellers are afraid the delivery period will feel too long and some are concerned that the tariffed price will appear too high.
@2ndhandgentleman I am not sure how UK sellers are handling this. They have a version of eIS (called GSP) where we can send the item to a central plant after which delivery becomes the responsibility of eBay not the seller.
EBay added the eIS choice for Canada after many Canadian sellers (like me) either stopped shipping to the USA or added a steep handling charge to cover our extra costs.
slippinjimmy
·6 months ago@reallynicestamps
Your post just adds more confusion, the OP is located in Denmark so any references to EIS or Global Shipping is completely irrelevant.
slippinjimmy
·6 months agoThe US no longer accepts DDU (Delivered Duty Unpaid) shipments involving Postal services. Only DDP (Delivered Duty Paid) shipments are allowed. This applies to shipments originating from any country.
Sellers shipping to the US must figure out what the duties will be and include that (usually) in the shipping charge.
Down the road this will become the normal processes for all postal shipment regardless of the origin or destination countries.
Shipments can still be sent DDU via private carriers (UPS, FedEx etc) but it is VERY risky because the US is no longer providing drawbacks of duty so if you ship DDU and a buyer was to refuse delivery the carrier will come after YOU the seller for all duty and brokerage fees that they could not collect from the recipient.
Bottom line is that ultimately the recipient will have to pay any applicable duties regardless if it's paid on delivery or calculated in advance and charged to the buyer by the seller.
femmefan1946
·6 months agoCanada Post is doing the same thing-- they have partnered with a company called Zonos which charges us $1.99 service fee plus 10% of the tariff to wrangle the shipment through customs.
The $1.99 I could stomach.
But.
Zonos was a heavy contributor to the Republican presidential campaign.
The corruption never stops.