Follow-up Appeal - Proof of Delivery and New Information Regarding Case #53615816655361581665 | Selling

igodemchenk4 · 2025-09-04T03:34:28.010000Z

Dear eBay Appeals Team,I am following up on Case ID #53615816655361581665. I believe that my initial appeal was made without the full context, as new information has come to light.1. **Proof of Delivery**:USPS tracking information showing that the item was indeed delivered on 8/8/2025. The tracking number is 9434608106245024785800, and the item was delivered to the buyer's address as per their details.2. **Buyerâ€™s Actions**:The buyer, after receiving the item, claimed that the product was damaged and could not be used for its intended purpose. They failed to file a claim with USPS for the damaged item, which was their right as the recipient. Furthermore, the buyer did not initiate a return or contact me directly to resolve the situation, instead opening a case and receiving a refund.3. **Request for Reconsideration**:Considering the proof of delivery and the buyer's failure to address the situation correctly, I respectfully request that eBay revisit the case. The buyer has both the item and the refund, and I have lost both the product and the payment, as well as been charged fees.Please review the updated evidence and reconsider the case outcome.Sincerely,igodemchenk4

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Follow-up Appeal - Proof of Delivery and New Information Regarding Case #53615816655361581665 | Selling | eBay Community